Marketplaces keep the customer
You pay a fee on each marketplace order, then struggle to build a direct relationship. Buyers may never join your email list, visit your own shop or remember where their favourite hamper came from.
Ecommerce for food & drink producers
An Ecommerce Website For Food Producers
Sell your food and drink direct with a complete online sales system. We build product pages, payments, delivery, stock control and marketing into one working shop. Ecommerce websites for food and drink producers start at £2,495, excluding VAT.
From £2,495
Ecommerce build price
£99 a month
Required Ecommerce Care
£169 a month
AI Receptionist
£449 a month
Google Ads management
Marketplaces can help you get started. Etsy, Amazon, eBay and Not On The High Street can also take a slice of every order. They control much of the customer relationship, too. Your customer may remember the marketplace before they remember your brand. A shop you own gives you a direct route to repeat orders, seasonal gifts and larger baskets.
Food and drink sales have extra moving parts. Your shop may need chilled delivery rules, postcode restrictions, allergen information, gift bundles, stock limits and collection options. A basic website does not handle those details well. You need an online sales system that reflects how your products are actually made, packed and sent.
The problem
What is costing Food & Drink Producers work right now
The shop cannot handle delivery
Your current website may show products but ignore chilled shipping, postcode limits, collection dates and seasonal cut-offs. Customers then choose the wrong option, or you spend time fixing orders by phone.
Important details arrive missing
Corporate and wedding enquiries often arrive as short messages with no quantity, date, postcode or dietary information. You waste time asking follow-up questions before you can price the work.
The ACCC Framework
Attract
Convert
Capture
Compound
How the system works
What you get
Included in the build
Every client also takes Website Care at £59 a month. Everything else is modular.
01
Selling product pages
02
Stripe and PayPal payments
03
Chilled delivery rules
04
Gift bundle options
05
Allergen information
06
Stock and order control
07
Google Merchant Centre
08
Abandoned basket recovery
09
Email marketing integration
10
Review request follow-ups
11
Ecommerce sales tracking
12
Corporate enquiry forms
Pricing
Packages for Food & Drink Producers
Products, payments, shipping, tracking and marketing ready from day one. Ecommerce Care is £99 a month rather than £59, because a shop needs more looking after than a brochure site.
Ecommerce Launch
£2,495
Everything you need to start selling properly online.
Best for: Businesses launching their first serious online store.
- WooCommerce website
- Up to around 30 products loaded
- Product categories and filtering
- Stripe and card payments
- PayPal if required
- Shipping configuration
- Discount and coupon system
- Customer accounts
- Transactional emails
- Ecommerce conversion tracking in GA4
- Google Merchant Centre setup
- Technical and on-page SEO foundations
- Mobile-first checkout
- Copywriting for the main site pages
- Training so you can run it yourself
- Audience Simulator access, included
- 2 rounds of revisions
Ecommerce Growth
£3,995
Built to grow orders, not just take them.
Best for: Shops that need marketing, automation and repeat custom built in.
Everything in Launch, plus:
- Up to 100 products
- Conversion-focused product pages
- Abandoned basket recovery
- Product reviews
- Email capture
- Mailchimp or Klaviyo integration
- Upsells and cross-sells
- Enhanced product filtering
- Google Shopping feed
- Meta catalogue and pixel
- Enhanced ecommerce analytics
- Automated customer emails
- 3 rounds of revisions
Ecommerce Pro
From £5,995
For established businesses with real operational complexity.
Best for: Larger catalogues, trade pricing, subscriptions and systems that must talk to each other.
Everything in Growth, plus options such as:
- Subscriptions
- Memberships
- Wholesale and trade pricing
- Complex product variations
- Custom product builders
- Accounting integrations
- Fulfilment integrations
- Advanced shipping rules
- Custom checkout functionality
- Migration from an existing store
- Larger catalogue import
This is a starting price. Once you need ERP, API or genuinely bespoke logic, we quote that separately rather than squeezing it into a fixed package.
Ecommerce Care £99 a month Required
Everything in Website Care, sized for an online shop. A store has payments, stock and plugins to keep working, so it needs more attention than a brochure site.
All prices exclude VAT.
Monthly
Everything else is modular
Website Care is required for every client. Add anything else when you need it, and drop it when you do not.
Website Care
Required£59 a month
Hosting, SSL, daily backups, security monitoring, software updates, uptime monitoring, up to 30 minutes of content changes each month and email support.
AI Receptionist
£169 a month
Answers every call 24/7 in your business name, takes the job details, qualifies the caller and texts you immediately.
A human receptionist costs £24,000 to £28,000 a year. A live answering service runs £200 to £450 a month.
Website Chatbot
Price on application
Answers visitor questions on your site around the clock, using only what it has been taught about your business, and captures the enquiry before they leave.
Most visitors will not ring and will not fill in a form. They ask one question, get no answer, and leave.
Google Ads Management
£449 a month
Campaign management, bid and budget optimisation, ad copy testing, negative keyword management, landing page optimisation and a monthly reporting call.
Your ad spend goes direct to Google and is never marked up. Minimum recommended spend is £400 a month.
SEO and Content
£249 a month
Two optimised pages or articles a month, local SEO, Google Business Profile posts, citation building, rank tracking and monthly reporting.
Automated Social Media
£99 a month
Plans, writes and posts your social media to Facebook and Instagram. You approve a month of content in one sitting.
Intelligent Marketing Coach
£49 a month
A marketing plan built around your business, broken into weekly tasks, so you always know the next thing to do.
Extra Support Time
£75 a month
An additional 2 hours a month for changes, new pages and seasonal updates.
Bundles
Bundle them and pay less
The same modules, priced lower when taken together.
Care plus Receptionist
£199 a month
Saves £29
Care plus Receptionist plus Ads
£595 a month
Saves £82
Everything
£795 a month
Saves £141
No Upfront Option
£199 a month , 24 month term
No setup fee. A template site built for your trade, with hosting, care and the AI receptionist included. For businesses who want to start now without the upfront cost.
Start with no upfront cost- No setup fee
- Template site built for your trade
- Up to 5 pages
- Hosting and Website Care included
- AI Receptionist included
- Live in 5 working days
Terms
- 50% on signature, 50% on launch.
- Monthly billing starts at launch, with a 12 month minimum term and monthly thereafter.
- Ad spend is billed separately by Google and is never marked up.
- Modules can be added at any time.
- All prices exclude VAT.
Quote request
Get a price for your food & drink producer website
Two minutes of questions and we will send back a real number, not a range. Website packages start at £1,295, ecommerce from £2,495, and there is a no upfront option at £199 a month.
- A fixed price, not a range
- Reply within one working day
- No obligation and no sales sequence
The result
What changes once it is live
Direct orders protect your margin
Customers buy through a shop you own instead of relying only on Etsy, Amazon, eBay or another marketplace. You keep more control over the sale and can invite buyers back for future orders.
Delivery rules match reality
Customers see the right shipping choices for their postcode, product type and delivery date. Chilled items, collections, gift bundles and seasonal cut-offs can be explained before payment.
Larger enquiries arrive ready
Corporate, wedding and wholesale forms collect the details you need. You can price more quickly, spot unsuitable requests and spend less time chasing basic information.
01
Your online shop becomes the hub of sales
Your website should do more than display jars, bottles, boxes or hampers. It should take the order, collect payment, apply delivery rules and send the right information to you and the customer. We build the shop around your real products, pack sizes, stock levels, lead times and collection arrangements.
That means your website keeps working while you are in the kitchen, on the farm, at a market or packing orders. Customers can browse after work and buy without waiting for a reply. You keep the customer details, the order history and the chance to market to people who have already chosen your products.
We can connect the shop to WooCommerce, Stripe and PayPal. We also set up order emails, stock management, delivery choices and sales tracking. The result is not just a WooCommerce website for a food and drink producer. It is the working centre of your online sales.
- Product pages built to sell
- Secure card and PayPal payments
- Stock and order management
- Gift bundles and product options
- Order emails for customers and staff
- Sales tracking and reporting
02
Local customers find your products when they are ready to buy
People search for local food producers, farm shops, bakeries, breweries and gift boxes before important dates. They may search for a hamper near Newcastle, local wedding favours in Durham or North East gin delivered to their door. Your website needs to appear when those searches happen.
We improve the useful information across your website and Google Business Profile. That means clear products, locations, opening times, collection details and delivery information. Your Google Business Profile is the listing that appears in Google Search and Maps. We keep it connected to the shop, so people can move from finding you to buying.
This work helps your online shop for food and drink producers support both local collection and UK delivery. We also make product information suitable for Google Merchant Centre. That is Google's product listing service, which can place your items in shopping results when people are looking for them.
- Google Business Profile support
- Local search improvements
- Google Merchant Centre setup
- Collection and delivery information
- Product details ready for Google
More detail
More on websites for food & drink producers
The rest of what food & drink producers ask us, tidied away. Open what you need.
Not every food and drink sale fits a standard basket. Corporate hampers, wedding favours, wholesale orders and event catering often need a proper conversation. A vague message saying "How much for 100?" creates more work and delays your reply. We build forms that collect the details needed to prepare a useful answer.
Your form can ask about quantities, delivery dates, postcode, flavours, dietary needs, packaging, branding and collection. It can separate a normal online order from a larger request. You receive clear information instead of chasing basic facts across several messages.
The website can still take ordinary payments at once. The form handles the orders that need pricing, approval or a custom delivery plan. That helps you respond faster and avoid underpricing work because an important detail was missed.
- Corporate hamper enquiry forms
- Wedding and event order forms
- Wholesale request details
- Delivery date and postcode fields
- Dietary and allergen questions
- Clear alerts when forms arrive
A new customer cannot taste your products through a screen. They look for other signs that your food is worth ordering. Reviews, customer photos, awards, production details and clear delivery information reduce the worry around buying from a producer they have not used before.
We can connect review requests to the buying process, so customers receive a prompt after their order or collection. The request can point them towards your Google Business Profile or another review service. Happy customers get an easy way to say what they enjoyed, while you build proof for future buyers.
Reviews also affect who gets called or clicked when several local producers look similar. Your shop can show selected feedback beside relevant products and gift collections. We never invent testimonials. We help you make genuine customer experiences easier to collect and use.
- Review request follow-ups
- Google review links
- Customer photo sections
- Product ratings where suitable
- Proof beside key products
- Clear allergen and sourcing information
You cannot always answer the phone. You may be producing, serving customers, driving to a delivery or working at a food market. A missed call can mean a lost hamper order, a wholesale enquiry or a customer who needed an answer before buying elsewhere.
Our AI Receptionist costs £169 a month. It answers 24/7 in your business name, takes the caller's details and asks what they need. It can sort urgent requests from general enquiries, then texts you the information immediately. You can call back with the facts already collected.
Website Care plus the AI Receptionist costs £199 a month. That bundle saves £29 compared with buying both separately. The receptionist is not a replacement for your judgement or product knowledge. It is a reliable first response when you are busy, closed or unable to pick up.
- Answers calls around the clock
- Uses your business name
- Records caller and order details
- Sorts urgency and enquiry type
- Texts you straight away
- Available as a £199 bundle
When you are ready to buy leads, Google Ads can put your products in front of people searching now. We manage campaigns at £449 a month. This includes campaign management, budget and bid changes, advert testing, blocking poor searches and improving the pages people reach.
Your advert budget goes directly to Google. We never mark it up. You can see our management cost separately from the money used to show adverts. We also connect the shop tracking, so you can see which clicks led to purchases, enquiries or calls rather than judging adverts by visits alone.
That matters for food and drink producers with different margins. A box of chocolates, a recurring coffee order and a large corporate hamper should not all be judged in the same way. We use the available sales information to help you understand which products and searches deserve more attention.
- Google Ads campaign management
- Ad copy testing
- Poor search blocking
- Landing page improvements
- Purchase and enquiry tracking
- Ad spend paid direct to Google
A new shop needs regular reasons for Google and customers to notice it. Our SEO and Content service costs £249 a month. It includes two useful pages or articles each month, local search work, Google Business Profile posts, business listing updates, position tracking and a monthly report.
Content can answer the questions customers ask before ordering. Examples include gift ideas for a wedding, how chilled delivery works, what is inside a Christmas hamper or how to store your products. Helpful pages can bring in people who are not yet searching for your brand.
You can add Automated Social Media for £99 a month. It plans, writes and posts to Facebook and Instagram, with a month's content approved in one sitting. The Intelligent Marketing Coach costs £49 a month and turns your priorities into weekly tasks, so you know what to do next.
- SEO and Content, £249 a month
- Two pages or articles monthly
- Google Business Profile posts
- Automated Social Media, £99 a month
- Intelligent Marketing Coach, £49 a month
- Monthly progress reporting
Ecommerce Launch costs £2,495 excluding VAT. It gives a smaller producer the core shop needed to sell properly online, including products, checkout, payments, delivery and the essentials for managing orders. It suits a business moving beyond social media messages or marketplace-only sales.
Ecommerce Growth costs £3,995 excluding VAT. This is the package most businesses should choose when they want more than a basic shop. It gives you stronger sales journeys, better customer follow-up and the foundations for growing orders through Google, email and repeat buying.
Ecommerce Pro starts from £5,995 excluding VAT. It suits established producers with real operational complexity, larger catalogues, unusual delivery rules, wholesale needs or connections to other systems. We confirm the scope after understanding how your production and fulfilment work.
Ecommerce Care costs £99 a month and is required for every client. It includes hosting, security, daily backups, software updates, uptime checks, up to 30 minutes of content changes and email support. A shop needs more care than a brochure site because payments, stock and shop software must keep working.
- Ecommerce Launch, £2,495
- Ecommerce Growth, £3,995
- Ecommerce Pro, from £5,995
- Ecommerce Care, £99 a month
- Care plus Receptionist, £199 a month
- No upfront option, £199 a month
The honest comparison
Why do some websites cost £199?
It is a fair question, and it deserves a straight answer rather than a sales pitch.
If you simply need a basic online presence, a low-cost website builder may be enough. Somewhere to point people who already know your name. If that is genuinely all you need, do that and spend the money elsewhere. We would rather tell you that than take a fee for something you will not use.
Our websites are designed for established businesses that want Google traffic to turn into calls, enquiries and customers. Copy, tracking, conversion setup and ongoing management are built in. That is a different product solving a different problem, and it is priced accordingly.
A £199 builder site
Fine for a basic presence. Not built to win work.
A Look North website
Built so search traffic becomes booked jobs.
Who writes the words
A £199 builder site
You do, usually at 11pm, into a blank box.
A Look North website
We do. Copywriting for every page is included, written around the jobs you actually want.
Whether it shows up on Google
A £199 builder site
It will rank for your business name. Not much else.
A Look North website
A page for every service and every town you cover, structured so each one can rank.
What happens to an enquiry
A £199 builder site
A contact form emails you. If you miss it, you miss it.
A Look North website
Quote forms written for your trade, instant SMS and email alerts, and every enquiry stored so none are lost.
When the phone rings and you are on a job
A £199 builder site
It goes to voicemail. Most callers hang up and ring the next business.
A Look North website
Our AI receptionist answers 24/7 in your business name, takes the details and texts you straight away.
Knowing what is working
A £199 builder site
A visitor counter, if that.
A Look North website
Call tracking, conversion tracking and call attribution, so you know which clicks became real jobs.
Getting reviews
A £199 builder site
You remember to ask, sometimes.
A Look North website
Review generation set up so a request goes out after every job, with the results shown on your site.
What happens after launch
A £199 builder site
Nothing. It sits there until you cancel the subscription.
A Look North website
The Marketing Coach gives you a plan broken into weekly jobs, so the site keeps earning its keep.
Who owns it
A £199 builder site
The platform. Stop paying and it disappears.
A Look North website
You do. The code, the domain, the hosting account and the content are yours.
Speed on a phone
A £199 builder site
Template bloat, often slow, which costs you rankings and visitors.
A Look North website
Built mobile first, because that is where almost every local search happens.
When something breaks
A £199 builder site
A help centre article and a support queue.
A Look North website
Website Care at £59 a month: monitoring, backups, updates, and a person who answers.
We have a £199 a month option too. It is not the same thing.
If the upfront cost is the blocker rather than the quality, we do a no upfront option at £199 a month on a 24 month term. That is not a builder subscription. It is a real site built for your trade, with hosting, Website Care and the AI receptionist included, live in 5 working days. The difference between that and a £199 builder site is the difference between renting a van and renting a parking space.
What the difference buys
What you actually get for the difference
Not features. The things that change how much work comes in.
Every call answered
A missed call is a customer ringing your competitor. The AI receptionist picks up 24/7, qualifies the job and texts you. Most trades win back more than the cost of the whole website in the first few months.
Found for the work you want
One page cannot rank for eight services across twelve towns. We build a page for each, so you show up for the specific job someone is searching for right now.
Enquiries you can price
Not "how much for a bathroom?" but property type, scale, access, timing and photos. You quote accurately, first, without a site visit.
Proof that compounds
A review request after every job. In a year you have the review count competitors cannot catch up with, and reviews are the last thing a customer checks before calling.
Words written for you
Copywriting for every page is included. No blank boxes, no writing your own service descriptions at 11pm, no page that sounds like everyone else.
Proof of what paid off
Call tracking and conversion tracking show which clicks turned into jobs. You stop guessing which half of the marketing worked.
A plan for after launch
The Marketing Coach turns a strategy into weekly jobs small enough to actually finish. That is why our sites are still growing a year later.
You own the lot
Code, domain, hosting, content and your Google Business Profile. Nothing switches off if you leave, because nothing was rented to you.
If a basic presence is all you need, a builder is the sensible choice and we will say so. If you want the phone to ring more often, that is what we build. Get a fixed price.
FAQ
Food & Drink Producers ask us these most
Price, timescales and ownership, answered for a food and drink producer.
Ecommerce Launch costs £2,495 excluding VAT. Ecommerce Growth costs £3,995 and is the package most businesses should choose when they want to grow sales. Ecommerce Pro starts from £5,995 for established producers with more complex stock, delivery, wholesale or system needs. We confirm the right scope before work begins, so the price reflects your products and fulfilment.
The timescale depends on the number of products, the delivery rules and how ready your content is. A focused shop can move quickly once we have product details, images, prices and policies. Larger catalogues, gift options and complex chilled delivery need more planning. We agree the stages and required information at the start, rather than promising a careless launch date.
An online shop needs more attention than a brochure website. Payments, stock, shop software and customer accounts all need to keep working. Ecommerce Care includes hosting, an SSL certificate, daily backups, security monitoring, software updates, uptime monitoring, up to 30 minutes of monthly changes and email support. It is required for every ecommerce client, with billing starting when the shop launches.
Yes. We can plan delivery around product type, postcode, collection and dispatch dates. The shop can explain chilled delivery requirements, apply suitable delivery choices and prevent customers selecting options that do not work for you. You remain responsible for your carrier, packaging and food safety process. We make the buying process reflect those rules clearly.
Yes. Product pages can show allergen information, ingredients, dietary choices, storage guidance and other details customers need before buying. We use the information you provide and present it in a clear way. You remain responsible for supplying accurate, current food information and checking that it meets the rules for your products.
Yes. We can build gift bundles, product options and seasonal collections into the shop. That may include different sizes, flavours, packaging choices, delivery dates or personalised notes. We also plan stock limits and cut-off messages where needed. The exact setup depends on how your products are made, packed and priced.
Yes. We can set up Stripe and PayPal so customers have familiar ways to pay online. We configure the checkout around the payment accounts and information you supply. Payment processing charges are separate from our build price and are set by the payment provider. We explain the required accounts and checks before launch.
Yes. Your own shop can become the main place for direct orders while marketplaces continue to support discovery if you choose. We can organise products, delivery, customer emails and repeat buying around your own website. Marketplace listings may still have a role, but the shop gives you more control over the customer relationship and future sales.
The AI Receptionist answers every call 24/7 in your business name. It takes the caller's details, asks what they need, sorts urgency and texts you the information immediately. It costs £169 a month, or £199 a month with Website Care. We set it up around your business information, but you remain in control of the advice and follow-up.
Google Ads Management costs £449 a month. This includes campaign management, bid and budget changes, advert copy testing, blocking poor searches, landing page improvements and a monthly reporting call. Your ad spend is billed separately by Google and is never marked up by us. Tracking shows which clicks became purchases, enquiries or calls.
Yes. We can connect suitable email marketing tools and set up useful customer follow-ups. Abandoned basket recovery can remind someone who started buying but did not finish. Emails can also support repeat orders, seasonal launches and gift occasions. You must approve the messages and follow the relevant marketing rules, including permission requirements.
You own the website, content and customer information once the agreed work has been paid for. We build and maintain it for you, but you are not locked into owning only a marketplace account. Your payment accounts, product details and customer data remain connected to your business. We can explain any third-party software terms before setup.
The no upfront option costs £199 a month over a 24 month term, with no setup fee. It includes a template shop built for your trade, hosting, care and the AI Receptionist. It is designed for businesses that want to start without paying the build cost upfront. The option has less design freedom than a fully scoped ecommerce build.
Yes. Monthly billing starts at launch and has a 12 month minimum term, then continues monthly afterwards. This applies to the required care and any selected modules. The no upfront option is different because it has a 24 month term. We explain the terms before you sign, and you can add other modules later.
Where we work
Working across the UK
We build local landing pages for every town you cover. These are the areas we work in most often.
Newcastle upon Tyne
Gateshead
Sunderland
Durham
North Shields
South Shields
Whitley Bay
Wallsend
Jarrow
Washington
Cramlington
Blyth
Morpeth
Hexham
Ponteland
Chester-le-Street
Consett
Gosforth
Jesmond
Heaton
Tynemouth
Killingworth
Houghton-le-Spring
Seaham
Bedlington
References
Useful links for a food and drink producer
The bodies and tools a food and drink producer deals with, plus where to go next on our site.
More from us
Official sources
External sites open in a new tab. We link to primary sources and accreditation bodies only.
Also built for
Websites for similar businesses
Closest to food & drink producers in how they win work. Each gets its own page, quote form and set of searches.
Ecommerce
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- WooCommerce Websites
- Workwear & PPE Suppliers
Looking for a different sector? See all sectors we build for, or tell us your trade and we will quote for it.
Next step
Get a fixed price for your food and drink producer website
Tell us the food and drink producer work you want more of and the towns you cover. We will send back a real number with a scope attached, not a range.