Ecommerce for health & supplement brands

Your Health Supplement Brand, Built To Sell Online

Get an ecommerce website for your health and supplement brand from £2,495. We connect products, payments, delivery, tracking and marketing, so customers can order, pay and come back without relying on marketplaces.

From £2,495

Ecommerce build price

£3,995

Most popular Growth package

£99 a month

Required Ecommerce Care

24/7

AI Receptionist availability

Marketplaces can bring your supplements in front of shoppers, but every order comes with a cost. Etsy, Amazon and eBay take a share, then keep the customer relationship. You may not get the email address, repeat order or chance to build loyalty. Your own shop puts those sales under your control.

Health and supplement buyers often need more than a product photo. They want clear ingredients, sensible delivery information, safe payment and proof that your brand is trustworthy. They may also reorder monthly, compare pack sizes or ask about subscriptions. Your website needs to support all of that without making checkout hard.

The problem

What is costing Health & Supplement Brands work right now

Marketplace fees cut every sale

Amazon, Etsy and eBay can take a share of each order. That reduces your margin on products you already paid to make, pack and send, especially when customers buy lower-priced items.

You never own the customer

A marketplace may keep the buyer relationship hidden from you. You lose the chance to build an email list, suggest a refill or bring that customer back to your own shop.

Repeat orders stay manual

Customers may want a monthly supply, but your current process relies on reminders and messages. Without subscriptions or easy reordering, repeat sales are easy to forget.

The ACCC Framework Attract Convert Capture Compound
How the system works

What you get

Included in the build

Every client also takes Website Care at £59 a month. Everything else is modular.

01

Product pages that sell

02

Stripe and PayPal checkout

03

Shipping and delivery setup

04

Stock and order management

05

Google Merchant Centre

06

Google Shopping connections

07

Abandoned basket recovery

08

Email marketing integration

09

Subscription-ready buying paths

10

Ecommerce tracking and reporting

11

Review request automation

12

Product claim-aware content

Pricing

Packages for Health & Supplement Brands

Products, payments, shipping, tracking and marketing ready from day one. Ecommerce Care is £99 a month rather than £59, because a shop needs more looking after than a brochure site.

Ecommerce Launch

£2,495

Everything you need to start selling properly online.

Best for: Businesses launching their first serious online store.

  • WooCommerce website
  • Up to around 30 products loaded
  • Product categories and filtering
  • Stripe and card payments
  • PayPal if required
  • Shipping configuration
  • Discount and coupon system
  • Customer accounts
  • Transactional emails
  • Ecommerce conversion tracking in GA4
  • Google Merchant Centre setup
  • Technical and on-page SEO foundations
  • Mobile-first checkout
  • Copywriting for the main site pages
  • Training so you can run it yourself
  • Audience Simulator access, included
  • 2 rounds of revisions
Most popular

Ecommerce Growth

£3,995

Built to grow orders, not just take them.

Best for: Shops that need marketing, automation and repeat custom built in.

Everything in Launch, plus:

  • Up to 100 products
  • Conversion-focused product pages
  • Abandoned basket recovery
  • Product reviews
  • Email capture
  • Mailchimp or Klaviyo integration
  • Upsells and cross-sells
  • Enhanced product filtering
  • Google Shopping feed
  • Meta catalogue and pixel
  • Enhanced ecommerce analytics
  • Automated customer emails
  • 3 rounds of revisions

Ecommerce Pro

From £5,995

For established businesses with real operational complexity.

Best for: Larger catalogues, trade pricing, subscriptions and systems that must talk to each other.

Everything in Growth, plus options such as:

  • Subscriptions
  • Memberships
  • Wholesale and trade pricing
  • Complex product variations
  • Custom product builders
  • Accounting integrations
  • Fulfilment integrations
  • Advanced shipping rules
  • Custom checkout functionality
  • Migration from an existing store
  • Larger catalogue import

This is a starting price. Once you need ERP, API or genuinely bespoke logic, we quote that separately rather than squeezing it into a fixed package.

Ecommerce Care £99 a month Required

Everything in Website Care, sized for an online shop. A store has payments, stock and plugins to keep working, so it needs more attention than a brochure site.

See all monthly options

All prices exclude VAT.

Monthly

Everything else is modular

Website Care is required for every client. Add anything else when you need it, and drop it when you do not.

Website Care

Required

£59 a month

Hosting, SSL, daily backups, security monitoring, software updates, uptime monitoring, up to 30 minutes of content changes each month and email support.

AI Receptionist

£169 a month

Answers every call 24/7 in your business name, takes the job details, qualifies the caller and texts you immediately.

A human receptionist costs £24,000 to £28,000 a year. A live answering service runs £200 to £450 a month.

Website Chatbot

Price on application

Answers visitor questions on your site around the clock, using only what it has been taught about your business, and captures the enquiry before they leave.

Most visitors will not ring and will not fill in a form. They ask one question, get no answer, and leave.

Google Ads Management

£449 a month

Campaign management, bid and budget optimisation, ad copy testing, negative keyword management, landing page optimisation and a monthly reporting call.

Your ad spend goes direct to Google and is never marked up. Minimum recommended spend is £400 a month.

SEO and Content

£249 a month

Two optimised pages or articles a month, local SEO, Google Business Profile posts, citation building, rank tracking and monthly reporting.

Automated Social Media

£99 a month

Plans, writes and posts your social media to Facebook and Instagram. You approve a month of content in one sitting.

Intelligent Marketing Coach

£49 a month

A marketing plan built around your business, broken into weekly tasks, so you always know the next thing to do.

Extra Support Time

£75 a month

An additional 2 hours a month for changes, new pages and seasonal updates.

Bundles

Bundle them and pay less

The same modules, priced lower when taken together.

Most popular

Care plus Receptionist

£199 a month

Saves £29

Care plus Receptionist plus Ads

£595 a month

Saves £82

Everything

£795 a month

Saves £141

No Upfront Option

£199 a month , 24 month term

No setup fee. A template site built for your trade, with hosting, care and the AI receptionist included. For businesses who want to start now without the upfront cost.

Start with no upfront cost
  • No setup fee
  • Template site built for your trade
  • Up to 5 pages
  • Hosting and Website Care included
  • AI Receptionist included
  • Live in 5 working days
  • 50% on signature, 50% on launch.
  • Monthly billing starts at launch, with a 12 month minimum term and monthly thereafter.
  • Ad spend is billed separately by Google and is never marked up.
  • Modules can be added at any time.
  • All prices exclude VAT.

Quote request

Get a price for your health & supplement brand website

Two minutes of questions and we will send back a real number, not a range. Website packages start at £1,295, ecommerce from £2,495, and there is a no upfront option at £199 a month.

  • A fixed price, not a range
  • Reply within one working day
  • No obligation and no sales sequence
What do you want the website to do?

We use your details only to reply to this enquiry. No lists, no sharing.

The result

What changes once it is live

Your margin stays in-house

Customers buy through your own shop, so you avoid handing every order to a marketplace. You can build direct relationships and promote bundles, refills and subscriptions on your terms.

Customers can buy again

Saved customer details, email links, subscriptions and clear reorder paths make repeat buying easier. Your brand stays useful after the first delivery instead of disappearing after checkout.

Checkout feels trustworthy

Customers see clear ingredients, delivery details, payment choices and order information. They can make a decision without chasing you for basic answers or worrying about payment.

01

Your online shop becomes the hub of sales

Your ecommerce website should do more than display tubs, capsules or powders. It should take orders, accept payment, send order details, reduce admin and help customers buy again. We build the shop around your range, your margins and the way your products are bought.

Customers can browse by goal, ingredient, format or product range. Product pages can show serving information, ingredients, allergens, warnings, delivery details and suitable usage notes. Clear buying choices help people decide without sending the same questions to your inbox every day.

We connect the main parts of the operation, so your website keeps working while you focus on sourcing, packing and growing the brand.

  • Product pages that sell
  • Stripe and PayPal payments
  • Shipping and delivery setup
  • Stock and order management
  • Abandoned basket recovery
  • Email marketing integration

02

Local search puts your brand in front of ready buyers

People search Google for products, advice and suppliers near them. A strong online shop gives those searches somewhere useful to go. We organise your product and category pages around the words your customers use, then make the important information easy for Google to understand.

Your Google Business Profile can show your opening hours, website, products, photos, updates and customer reviews. We help keep it active and point local searchers towards the right pages. That matters if you serve customers from Newcastle upon Tyne, Gateshead, Sunderland or elsewhere in the North East.

We work from our Newcastle base across the region, including Durham, North Shields, South Shields, Whitley Bay, Wallsend, Jarrow, Washington, Cramlington and Blyth. We also build supplement brand ecommerce websites for businesses across the UK.

  • Google Business Profile setup
  • Local product and category pages
  • Google Merchant Centre setup
  • Google Shopping product feeds
  • Search-friendly page content

More detail

More on websites for health & supplement brands

The rest of what health & supplement brands ask us, tidied away. Open what you need.

Some supplement brands sell simple products online. Others also supply gyms, clinics, independent shops or practitioners. A vague contact form creates more work because it leaves out the details you need. We build forms around the enquiries you actually receive.

A trade enquiry form can ask for the business name, product range, quantity, delivery postcode, preferred pack sizes and timescale. A customer support form can separate damaged orders, delivery questions and product queries. This means you can price, reply or route each message properly.

For direct sales, the checkout does the heavy lifting. Customers choose products, delivery and payment without waiting for a reply. For larger orders, forms capture enough detail for you to send a useful quotation instead of starting from scratch.

  • Wholesale enquiry forms
  • Clear delivery choices
  • Product support forms
  • Order notes at checkout
  • Useful customer details

Supplement buyers are careful with their money and their health. Reviews help them judge your service, delivery and product experience before they order. A shop with recent, genuine feedback gives people more confidence than a page filled with broad claims.

We can set up a simple review request after each completed order. The message can ask about delivery, packaging, ordering and the overall experience. Happy customers get a clear route to leave a review. Problems come back to you privately, so you can deal with them quickly.

Reviews can support your product pages, Google Business Profile and marketing campaigns. We keep the wording honest and make sure your content does not promise medical results or make claims your products cannot support.

  • Post-purchase review requests
  • Google review links
  • Product review display
  • Customer feedback routing
  • Claim-aware page content

A missed call can be a customer choosing another brand. Your AI Receptionist answers in your business name, all day and night. It takes the caller's details, finds out what they need and sends you a text straight away.

It can sort urgent messages from ordinary questions, record the product or order involved and capture a callback number. You get the useful details without stopping a packing run or listening to a long voicemail. It does not replace your judgement. It makes sure opportunities and customer issues reach you.

The AI Receptionist costs £169 a month on its own. Website Care plus Receptionist costs £199 a month, saving £29. This is useful when customers call about orders, stock, wholesale supply or products outside normal working hours.

  • Answers 24/7
  • Uses your business name
  • Takes caller details
  • Sorts urgency
  • Texts you immediately

Google Ads can put your products in front of people already looking to buy. We manage the campaigns, bids, budgets, ad wording, search terms and landing pages. We can promote a best-selling product, a starter bundle, a subscription or a seasonal range.

Your advertising budget is paid directly to Google. We never mark it up. Our Google Ads Management costs £449 a month and includes campaign management, bid and budget changes, ad copy testing, unwanted search term control, landing page improvements and a monthly reporting call.

Tracking shows more than clicks. We connect the shop with the actions that matter, such as orders, basket value, product sales and enquiries. You can see which campaigns created real sales, rather than guessing from traffic alone.

  • Google Ads campaign management
  • Google Shopping campaigns
  • Ad copy testing
  • Basket and order tracking
  • Ad spend paid direct to Google
  • Monthly reporting call

A new shop needs useful reasons for people to visit. Our SEO and Content service costs £249 a month. It includes two improved pages or articles, local search work, Google Business Profile posts, business listing updates, search position tracking and monthly reporting.

Content can answer the questions your customers ask before buying. That might include choosing a format, understanding delivery, comparing bundles or finding a suitable product routine. We keep the wording responsible and avoid unsupported health claims. Good content can also help your support team answer fewer repeated questions.

Automated Social Media costs £99 a month. It plans, writes and posts to Facebook and Instagram, with a month approved in one sitting. The Intelligent Marketing Coach costs £49 a month and turns your marketing plan into weekly tasks you can complete.

  • SEO and Content, £249 a month
  • Automated Social Media, £99 a month
  • Intelligent Marketing Coach, £49 a month
  • Two pages or articles monthly
  • Google Business Profile posts
  • Monthly progress reporting

Ecommerce Launch costs £2,495. It gives a smaller or newer brand the essentials for selling properly online. Ecommerce Growth costs £3,995 and is the package most businesses should take. It gives you a stronger sales system for more products, repeat orders, marketing and day-to-day growth.

Ecommerce Pro starts from £5,995. It suits established brands with larger catalogues, complex stock, subscriptions, several sales routes or more involved business systems. Every package includes Ecommerce Care at £99 a month. A shop has payments, stock and software that need more attention than a brochure site.

You can start without the upfront build cost through our no upfront option. It is £199 a month over a 24 month term, with no setup fee. You receive a template site built for your trade, hosting, care and the AI Receptionist. All prices exclude VAT.

  • Ecommerce Launch, £2,495
  • Ecommerce Growth, £3,995
  • Ecommerce Pro, from £5,995
  • Ecommerce Care, £99 a month
  • No upfront option, £199 a month
  • 24 month term

The honest comparison

Why do some websites cost £199?

It is a fair question, and it deserves a straight answer rather than a sales pitch.

If you simply need a basic online presence, a low-cost website builder may be enough. Somewhere to point people who already know your name. If that is genuinely all you need, do that and spend the money elsewhere. We would rather tell you that than take a fee for something you will not use.

Our websites are designed for established businesses that want Google traffic to turn into calls, enquiries and customers. Copy, tracking, conversion setup and ongoing management are built in. That is a different product solving a different problem, and it is priced accordingly.

Who writes the words

A £199 builder site

You do, usually at 11pm, into a blank box.

A Look North website

We do. Copywriting for every page is included, written around the jobs you actually want.

Whether it shows up on Google

A £199 builder site

It will rank for your business name. Not much else.

A Look North website

A page for every service and every town you cover, structured so each one can rank.

What happens to an enquiry

A £199 builder site

A contact form emails you. If you miss it, you miss it.

A Look North website

Quote forms written for your trade, instant SMS and email alerts, and every enquiry stored so none are lost.

When the phone rings and you are on a job

A £199 builder site

It goes to voicemail. Most callers hang up and ring the next business.

A Look North website

Our AI receptionist answers 24/7 in your business name, takes the details and texts you straight away.

Knowing what is working

A £199 builder site

A visitor counter, if that.

A Look North website

Call tracking, conversion tracking and call attribution, so you know which clicks became real jobs.

Getting reviews

A £199 builder site

You remember to ask, sometimes.

A Look North website

Review generation set up so a request goes out after every job, with the results shown on your site.

What happens after launch

A £199 builder site

Nothing. It sits there until you cancel the subscription.

A Look North website

The Marketing Coach gives you a plan broken into weekly jobs, so the site keeps earning its keep.

Who owns it

A £199 builder site

The platform. Stop paying and it disappears.

A Look North website

You do. The code, the domain, the hosting account and the content are yours.

Speed on a phone

A £199 builder site

Template bloat, often slow, which costs you rankings and visitors.

A Look North website

Built mobile first, because that is where almost every local search happens.

When something breaks

A £199 builder site

A help centre article and a support queue.

A Look North website

Website Care at £59 a month: monitoring, backups, updates, and a person who answers.

We have a £199 a month option too. It is not the same thing.

If the upfront cost is the blocker rather than the quality, we do a no upfront option at £199 a month on a 24 month term. That is not a builder subscription. It is a real site built for your trade, with hosting, Website Care and the AI receptionist included, live in 5 working days. The difference between that and a £199 builder site is the difference between renting a van and renting a parking space.

£199 a month

24 month term, nothing upfront

Start with no upfront cost

What the difference buys

What you actually get for the difference

Not features. The things that change how much work comes in.

01

Every call answered

A missed call is a customer ringing your competitor. The AI receptionist picks up 24/7, qualifies the job and texts you. Most trades win back more than the cost of the whole website in the first few months.

02

Found for the work you want

One page cannot rank for eight services across twelve towns. We build a page for each, so you show up for the specific job someone is searching for right now.

03

Enquiries you can price

Not "how much for a bathroom?" but property type, scale, access, timing and photos. You quote accurately, first, without a site visit.

04

Proof that compounds

A review request after every job. In a year you have the review count competitors cannot catch up with, and reviews are the last thing a customer checks before calling.

05

Words written for you

Copywriting for every page is included. No blank boxes, no writing your own service descriptions at 11pm, no page that sounds like everyone else.

06

Proof of what paid off

Call tracking and conversion tracking show which clicks turned into jobs. You stop guessing which half of the marketing worked.

07

A plan for after launch

The Marketing Coach turns a strategy into weekly jobs small enough to actually finish. That is why our sites are still growing a year later.

08

You own the lot

Code, domain, hosting, content and your Google Business Profile. Nothing switches off if you leave, because nothing was rented to you.

If a basic presence is all you need, a builder is the sensible choice and we will say so. If you want the phone to ring more often, that is what we build. Get a fixed price.

FAQ

Health & Supplement Brands ask us these most

Price, timescales and ownership, answered for a supplement brand.

Ecommerce Launch costs £2,495, Ecommerce Growth costs £3,995, and Ecommerce Pro starts from £5,995. Growth is the package most businesses should take because it gives more room for products, repeat orders and marketing. Ecommerce Care is required at £99 a month. This covers hosting, security, backups, updates, monitoring, support and shop care. All prices exclude VAT.
The timescale depends on your product count, images, copy, payment setup and stock needs. We agree the plan before work starts and tell you what we need from you. A focused launch can move quickly when product information is ready. Larger catalogues, subscriptions, several delivery rules or system connections take longer. We will give you a clear project plan rather than promise a fixed date without seeing the work.
An online shop needs more care than a basic information website. Payments, stock, customer accounts, delivery settings and shop software must keep working together. Ecommerce Care includes hosting, a security certificate, daily backups, security monitoring, software updates, uptime monitoring, up to 30 minutes of content changes each month and email support. It is required for every ecommerce client because it protects the shop after launch.
Yes, we can plan the shop around repeat buying and subscription products. The right setup depends on your product range, delivery cycle, payment provider and cancellation rules. We will make the choices clear before building. Customers may be able to select a regular delivery, while you manage payments and fulfilment in a more predictable way. We will also make sure the wording explains renewal, delivery and cancellation clearly.
We can write and organise product information in a careful, clear way. That includes ingredients, serving guidance, allergens, warnings, storage details and delivery information. We do not invent medical claims or promise that a product will diagnose, prevent or treat a condition. You remain responsible for checking your labels and legal requirements. We can flag risky wording and recommend that specialist compliance advice reviews final claims.
We can set up Stripe and PayPal payment options, then configure the shop around your delivery method and order process. The exact connection depends on your carrier, stock system and account access. We will confirm what is possible during planning. Customers can receive clear payment and delivery information, while you receive the order details needed to pack and send products correctly.
We can help prepare product information for your own shop and discuss the best way to bring across your catalogue. Product descriptions often need rewriting because marketplace pages are not always structured for your brand. We can also plan links from marketplace listings to your own wider brand presence where their rules allow. Your new shop gives you a direct place to build repeat sales and collect customer permission for marketing.
Google Shopping can show product images, names and prices when people search for items like yours. We connect your catalogue with Google Merchant Centre and check the information needed for product listings. Products still need to follow Google's rules for health-related advertising and claims. We will not promise approval for every product. We will explain any restrictions and help present suitable products clearly.
The AI Receptionist answers calls 24/7 in your business name. It asks what the caller needs, takes relevant details, sorts urgency and texts you the information immediately. It can help with order questions, wholesale enquiries, stock requests and callback messages. It does not make medical decisions or replace your responsibility for product advice. It costs £169 a month, or £199 a month with Website Care, saving £29.
Google Ads Management costs £449 a month. It includes campaign management, bid and budget changes, ad copy testing, unwanted search term control, landing page improvements and a monthly reporting call. Your advertising budget is separate. You pay that directly to Google, and we never mark it up. We track actions such as product sales, basket value and enquiries, so the report focuses on useful business activity.
We keep the shop supported through Ecommerce Care at £99 a month. You can add SEO and Content for £249 a month, including two pages or articles, local search work, Google Business Profile posts, business listing updates, tracking and reporting. Automated Social Media costs £99 a month. The Intelligent Marketing Coach costs £49 a month and gives you weekly marketing tasks built around your business.
Yes, we can set up abandoned basket recovery as part of the sales system. A customer may leave because they get distracted, need to check delivery or want to think about the purchase. A suitable reminder can bring them back without you chasing manually. The message must respect permission and your marketing rules. We will agree the timing, wording and discount approach around your brand and margins.
The website, product content and business information belong to you. We build and maintain the shop for you, rather than asking you to hand your business to a marketplace. Payment accounts remain subject to the terms of the payment provider. We will explain access, ownership and any third-party tools used during the project, so you know what you have and how the parts connect.
The no upfront option costs £199 a month over a 24 month term, with no setup fee. It includes a template site built for your trade, hosting, care and the AI Receptionist. It is designed for businesses that want to start without paying the full build cost first. It is not the same as a fully tailored Ecommerce Growth or Pro build. All prices exclude VAT.

Where we work

Working across the UK

We build local landing pages for every town you cover. These are the areas we work in most often.

Newcastle upon Tyne Gateshead Sunderland Durham North Shields South Shields Whitley Bay Wallsend Jarrow Washington Cramlington Blyth Morpeth Hexham Ponteland Chester-le-Street Consett Gosforth Jesmond Heaton Tynemouth Killingworth Houghton-le-Spring Seaham Bedlington

References

Useful links for a supplement brand

The bodies and tools a supplement brand deals with, plus where to go next on our site.

Next step

Get a fixed price for your supplement brand website

Tell us the supplement brand work you want more of and the towns you cover. We will send back a real number with a scope attached, not a range.

Start your quote