Ecommerce for building & trade suppliers

Your Building Supply Shop, Open 24/7

An ecommerce website for building and trade suppliers that handles products, payments, delivery, tracking and marketing from day one. Launch your own online sales system with Ecommerce Launch from £2,495, or choose Growth when you are ready to sell more.

From £2,495

Ecommerce build price

£99 a month

Required Ecommerce Care

£169 a month

AI Receptionist

£449 a month

Google Ads management

Selling through Amazon, eBay or Etsy can bring orders, but it takes a slice from every sale. You also hand over the customer relationship. For a building supplier, that can mean losing repeat trade to a marketplace that controls the next buying decision.

Your own online shop gives you a place to show products properly, take payment and build a customer list. It can handle bulk orders, pallet delivery, trade account enquiries and repeat purchases while your team gets on with serving customers.

The problem

What is costing Building & Trade Suppliers work right now

Marketplace fees cut every order

Amazon, eBay and Etsy take a share of each sale. You also compete beside cheaper sellers and lose the chance to build a direct relationship with the customer who may order materials again.

Trade prices stay trapped offline

Your website may show products but force customers to call for quantities, delivery costs or account prices. That creates work for your team and sends impatient buyers to suppliers with simpler ordering.

Pallet delivery needs proper detail

A standard online checkout rarely covers site access, delivery areas, pallet quantities or timed drops. Without the right questions, your team must chase details after payment or deal with costly delivery mistakes.

The ACCC Framework Attract Convert Capture Compound
How the system works

What you get

Included in the build

Every client also takes Website Care at £59 a month. Everything else is modular.

01

Product pages that sell

02

Secure payments and checkout

03

Pallet delivery options

04

Stock and order management

05

Trade account enquiries

06

Google Shopping setup

07

Google Merchant Centre

08

Abandoned basket recovery

09

Email marketing integration

10

Ecommerce tracking and reporting

11

Review request process

12

Local search support

Pricing

Packages for Building & Trade Suppliers

Products, payments, shipping, tracking and marketing ready from day one. Ecommerce Care is £99 a month rather than £59, because a shop needs more looking after than a brochure site.

Ecommerce Launch

£2,495

Everything you need to start selling properly online.

Best for: Businesses launching their first serious online store.

  • WooCommerce website
  • Up to around 30 products loaded
  • Product categories and filtering
  • Stripe and card payments
  • PayPal if required
  • Shipping configuration
  • Discount and coupon system
  • Customer accounts
  • Transactional emails
  • Ecommerce conversion tracking in GA4
  • Google Merchant Centre setup
  • Technical and on-page SEO foundations
  • Mobile-first checkout
  • Copywriting for the main site pages
  • Training so you can run it yourself
  • Audience Simulator access, included
  • 2 rounds of revisions
Most popular

Ecommerce Growth

£3,995

Built to grow orders, not just take them.

Best for: Shops that need marketing, automation and repeat custom built in.

Everything in Launch, plus:

  • Up to 100 products
  • Conversion-focused product pages
  • Abandoned basket recovery
  • Product reviews
  • Email capture
  • Mailchimp or Klaviyo integration
  • Upsells and cross-sells
  • Enhanced product filtering
  • Google Shopping feed
  • Meta catalogue and pixel
  • Enhanced ecommerce analytics
  • Automated customer emails
  • 3 rounds of revisions

Ecommerce Pro

From £5,995

For established businesses with real operational complexity.

Best for: Larger catalogues, trade pricing, subscriptions and systems that must talk to each other.

Everything in Growth, plus options such as:

  • Subscriptions
  • Memberships
  • Wholesale and trade pricing
  • Complex product variations
  • Custom product builders
  • Accounting integrations
  • Fulfilment integrations
  • Advanced shipping rules
  • Custom checkout functionality
  • Migration from an existing store
  • Larger catalogue import

This is a starting price. Once you need ERP, API or genuinely bespoke logic, we quote that separately rather than squeezing it into a fixed package.

Ecommerce Care £99 a month Required

Everything in Website Care, sized for an online shop. A store has payments, stock and plugins to keep working, so it needs more attention than a brochure site.

See all monthly options

All prices exclude VAT.

Monthly

Everything else is modular

Website Care is required for every client. Add anything else when you need it, and drop it when you do not.

Website Care

Required

£59 a month

Hosting, SSL, daily backups, security monitoring, software updates, uptime monitoring, up to 30 minutes of content changes each month and email support.

AI Receptionist

£169 a month

Answers every call 24/7 in your business name, takes the job details, qualifies the caller and texts you immediately.

A human receptionist costs £24,000 to £28,000 a year. A live answering service runs £200 to £450 a month.

Website Chatbot

Price on application

Answers visitor questions on your site around the clock, using only what it has been taught about your business, and captures the enquiry before they leave.

Most visitors will not ring and will not fill in a form. They ask one question, get no answer, and leave.

Google Ads Management

£449 a month

Campaign management, bid and budget optimisation, ad copy testing, negative keyword management, landing page optimisation and a monthly reporting call.

Your ad spend goes direct to Google and is never marked up. Minimum recommended spend is £400 a month.

SEO and Content

£249 a month

Two optimised pages or articles a month, local SEO, Google Business Profile posts, citation building, rank tracking and monthly reporting.

Automated Social Media

£99 a month

Plans, writes and posts your social media to Facebook and Instagram. You approve a month of content in one sitting.

Intelligent Marketing Coach

£49 a month

A marketing plan built around your business, broken into weekly tasks, so you always know the next thing to do.

Extra Support Time

£75 a month

An additional 2 hours a month for changes, new pages and seasonal updates.

Bundles

Bundle them and pay less

The same modules, priced lower when taken together.

Most popular

Care plus Receptionist

£199 a month

Saves £29

Care plus Receptionist plus Ads

£595 a month

Saves £82

Everything

£795 a month

Saves £141

No Upfront Option

£199 a month , 24 month term

No setup fee. A template site built for your trade, with hosting, care and the AI receptionist included. For businesses who want to start now without the upfront cost.

Start with no upfront cost
  • No setup fee
  • Template site built for your trade
  • Up to 5 pages
  • Hosting and Website Care included
  • AI Receptionist included
  • Live in 5 working days
  • 50% on signature, 50% on launch.
  • Monthly billing starts at launch, with a 12 month minimum term and monthly thereafter.
  • Ad spend is billed separately by Google and is never marked up.
  • Modules can be added at any time.
  • All prices exclude VAT.

Quote request

Get a price for your building & trade supplier website

Two minutes of questions and we will send back a real number, not a range. Website packages start at £1,295, ecommerce from £2,495, and there is a no upfront option at £199 a month.

  • A fixed price, not a range
  • Reply within one working day
  • No obligation and no sales sequence
What do you want the website to do?

We use your details only to reply to this enquiry. No lists, no sharing.

The result

What changes once it is live

Orders arrive while you work

Customers can browse, pay and receive order information outside your opening hours. Your team starts the day with organised orders instead of piecing together requests from calls, emails and social messages.

You keep the customer relationship

Your own shop gives you the customer details and buying history, subject to proper consent. You can follow up, promote related products and encourage repeat orders without relying on a marketplace.

Quotes contain useful information

Forms ask about quantities, postcodes, access and delivery timing. Your team can judge the job faster, ask fewer follow-up questions and give a more accurate response to serious enquiries.

01

Your website becomes the hub of every order

Your online shop should do more than display a few products. It should help customers find the right materials, check prices, choose delivery and place an order without waiting for your counter team to reply. We build the website around how your business actually sells.

Product categories, trade packs, delivery areas and payment rules all sit in one clear system. Customers can browse at night, order before a morning job or return for the same fixings next week. Your team gets organised order details instead of scattered messages from different channels.

The website also connects the parts that make online selling work. Payments, stock, shipping, customer emails, order records and sales tracking are set up together. That gives you a reliable online sales system from launch, rather than a shop that needs more work before it can take orders.

  • Product pages written to sell
  • Secure card payments and checkout
  • Stock and order management
  • Shipping and delivery options
  • Customer email confirmations

02

Local buyers find you when they need materials

A builder searching for insulation in Gateshead or paving supplies near Sunderland wants a supplier who can deliver. We make your important products and service areas clear to Google, so local buyers can find the right pages instead of only seeing large national marketplaces.

Your Google Business Profile is the business listing that appears in Google Search and Maps. We help keep its services, opening hours, phone number, website and delivery information accurate. We also connect it to useful product and location pages on your shop.

This building supplier website design is built for searches with buying intent. That includes materials, fixings, landscaping products, tools, delivery and trade supplies across your chosen areas. We cover businesses from Newcastle upon Tyne, Gateshead and Sunderland to Durham, Cramlington and Blyth.

  • Google Business Profile support
  • Local product and service pages
  • Clear delivery area information
  • Google Merchant Centre setup
  • Product listings for Google Shopping

More detail

More on websites for building & trade suppliers

The rest of what building & trade suppliers ask us, tidied away. Open what you need.

Trade customers rarely send a useful message saying only, "How much for blocks?" Your quote form can ask what matters before the enquiry reaches you. We can capture product type, quantity, delivery postcode, access details, preferred date and whether the customer has a trade account.

That means your team spends less time chasing basic information. A request for a pallet delivery can include the number of pallets, site access and the required delivery window. A bulk timber enquiry can ask for lengths, treatment, quantity and collection or delivery.

The result is a better starting point for pricing. Customers can still call when they need advice, but website enquiries arrive with enough detail to move towards a quote. We can also track calls, form submissions and completed orders, so you can see which marketing produces real work.

  • Bulk quantity fields
  • Delivery postcode capture
  • Site access questions
  • Trade account enquiry option
  • Quote requests sent to your team

When a customer orders building materials online, they wants to know the products will arrive as promised. Reviews, delivery photographs, product advice and clear returns information help remove that worry. Your shop gives this proof a proper place, beside the products and services it supports.

We can build a simple process that asks for a review after each completed job or delivery. The request can be sent after the right delay, rather than before the customer has received the goods. Positive feedback can then support your website and Google Business Profile.

This matters because buyers often compare several suppliers before calling. A complete product page with real reviews, trade knowledge and delivery details feels safer than a thin marketplace listing. You keep the customer relationship and build proof that supports future sales.

  • Review request process after orders
  • Google review support
  • Product and delivery information
  • Customer photographs and case studies
  • Clear returns and delivery details

A missed call can be a lost order, especially when a customer is arranging materials for a job. Our AI Receptionist answers in your business name, 24 hours a day. It gives callers a helpful first response while your team is driving, loading stock or serving at the counter.

It takes the important details, such as the caller's name, company, product need, quantity, postcode and preferred call time. It can sort urgent delivery questions from routine enquiries. You receive the details by text immediately, so you can respond with the right information.

The AI Receptionist costs £169 a month on its own. Website Care plus Receptionist costs £199 a month, saving £29. It does not replace your product knowledge or your team. It makes sure more callers are captured before they move to another supplier.

  • Answers in your business name
  • Available 24 hours a day
  • Captures product and quantity details
  • Sorts urgency and enquiry type
  • Texts you the caller details

When you are ready to buy leads, Google Ads puts your products and services in front of people searching now. We manage the campaigns, write and test adverts, control bids and budgets, and remove search terms that waste money.

Ad spend goes directly to Google and is never marked up. Our management costs £449 a month. We can focus campaigns on profitable products, delivery areas, bulk orders or trade customers, rather than sending every visitor to one general shop page.

Tracking shows what happens after a click. You can see calls, quote requests, baskets and completed orders, where the data allows it. That gives you a clearer view of which campaigns create real sales, not just website visits.

  • Campaign and budget management
  • Ad copy testing
  • Negative keyword management
  • Landing page improvements
  • Monthly reporting call
  • Ad spend paid directly to Google

A new shop needs more than product uploads. Helpful pages can answer the questions customers ask before ordering. We can create content about delivery areas, choosing materials, trade quantities, product uses and preparation for collection or delivery.

SEO and Content costs £249 a month. It includes two optimised pages or articles each month, local search work, Google Business Profile posts, business listing building, position tracking and monthly reporting. The aim is to give Google useful information and give customers reasons to visit your shop.

You can also add Automated Social Media for £99 a month. It plans, writes and posts to Facebook and Instagram, with one month approved in one sitting. The Intelligent Marketing Coach costs £49 a month and turns your marketing plan into weekly tasks.

These options keep the work moving after launch. They are useful when your team knows the products but does not have time to write pages, plan posts or decide what to promote next.

  • SEO and Content, £249 a month
  • Automated Social Media, £99 a month
  • Intelligent Marketing Coach, £49 a month
  • Two new pages or articles monthly
  • Google Business Profile posts

Ecommerce Launch costs £2,495 excluding VAT. It gives you everything needed to start selling properly online, including the shop, product pages, checkout, payments, delivery setup and the core order process. It suits a supplier starting online with a focused range.

Ecommerce Growth costs £3,995 excluding VAT and is the package most established suppliers should choose. It is built to grow orders, with a stronger sales system for larger ranges, better product journeys, marketing connections and reporting. It suits suppliers ready to make online sales a serious channel.

Ecommerce Pro starts from £5,995 excluding VAT. It is for established businesses with real operational complexity, such as large catalogues, account pricing, complicated delivery rules, stock connections or more involved customer journeys. We confirm the right scope before work starts.

Ecommerce Care is required at £99 a month for every shop. It includes hosting, security, daily backups, software updates, uptime checks, support and up to 30 minutes of content changes each month. Shops need more care than brochure sites because payments, stock and plugins must keep working.

If you want to start without the upfront cost, the no upfront option is £199 a month on a 24 month term. It includes a template shop built for your trade, hosting, care and the AI Receptionist. It has no setup fee and gives you a way to start now.

  • Ecommerce Launch, £2,495
  • Ecommerce Growth, £3,995
  • Ecommerce Pro, from £5,995
  • Ecommerce Care, £99 a month
  • No upfront option, £199 a month
  • All prices exclude VAT

The honest comparison

Why do some websites cost £199?

It is a fair question, and it deserves a straight answer rather than a sales pitch.

If you simply need a basic online presence, a low-cost website builder may be enough. Somewhere to point people who already know your name. If that is genuinely all you need, do that and spend the money elsewhere. We would rather tell you that than take a fee for something you will not use.

Our websites are designed for established businesses that want Google traffic to turn into calls, enquiries and customers. Copy, tracking, conversion setup and ongoing management are built in. That is a different product solving a different problem, and it is priced accordingly.

Who writes the words

A £199 builder site

You do, usually at 11pm, into a blank box.

A Look North website

We do. Copywriting for every page is included, written around the jobs you actually want.

Whether it shows up on Google

A £199 builder site

It will rank for your business name. Not much else.

A Look North website

A page for every service and every town you cover, structured so each one can rank.

What happens to an enquiry

A £199 builder site

A contact form emails you. If you miss it, you miss it.

A Look North website

Quote forms written for your trade, instant SMS and email alerts, and every enquiry stored so none are lost.

When the phone rings and you are on a job

A £199 builder site

It goes to voicemail. Most callers hang up and ring the next business.

A Look North website

Our AI receptionist answers 24/7 in your business name, takes the details and texts you straight away.

Knowing what is working

A £199 builder site

A visitor counter, if that.

A Look North website

Call tracking, conversion tracking and call attribution, so you know which clicks became real jobs.

Getting reviews

A £199 builder site

You remember to ask, sometimes.

A Look North website

Review generation set up so a request goes out after every job, with the results shown on your site.

What happens after launch

A £199 builder site

Nothing. It sits there until you cancel the subscription.

A Look North website

The Marketing Coach gives you a plan broken into weekly jobs, so the site keeps earning its keep.

Who owns it

A £199 builder site

The platform. Stop paying and it disappears.

A Look North website

You do. The code, the domain, the hosting account and the content are yours.

Speed on a phone

A £199 builder site

Template bloat, often slow, which costs you rankings and visitors.

A Look North website

Built mobile first, because that is where almost every local search happens.

When something breaks

A £199 builder site

A help centre article and a support queue.

A Look North website

Website Care at £59 a month: monitoring, backups, updates, and a person who answers.

We have a £199 a month option too. It is not the same thing.

If the upfront cost is the blocker rather than the quality, we do a no upfront option at £199 a month on a 24 month term. That is not a builder subscription. It is a real site built for your trade, with hosting, Website Care and the AI receptionist included, live in 5 working days. The difference between that and a £199 builder site is the difference between renting a van and renting a parking space.

£199 a month

24 month term, nothing upfront

Start with no upfront cost

What the difference buys

What you actually get for the difference

Not features. The things that change how much work comes in.

01

Every call answered

A missed call is a customer ringing your competitor. The AI receptionist picks up 24/7, qualifies the job and texts you. Most trades win back more than the cost of the whole website in the first few months.

02

Found for the work you want

One page cannot rank for eight services across twelve towns. We build a page for each, so you show up for the specific job someone is searching for right now.

03

Enquiries you can price

Not "how much for a bathroom?" but property type, scale, access, timing and photos. You quote accurately, first, without a site visit.

04

Proof that compounds

A review request after every job. In a year you have the review count competitors cannot catch up with, and reviews are the last thing a customer checks before calling.

05

Words written for you

Copywriting for every page is included. No blank boxes, no writing your own service descriptions at 11pm, no page that sounds like everyone else.

06

Proof of what paid off

Call tracking and conversion tracking show which clicks turned into jobs. You stop guessing which half of the marketing worked.

07

A plan for after launch

The Marketing Coach turns a strategy into weekly jobs small enough to actually finish. That is why our sites are still growing a year later.

08

You own the lot

Code, domain, hosting, content and your Google Business Profile. Nothing switches off if you leave, because nothing was rented to you.

If a basic presence is all you need, a builder is the sensible choice and we will say so. If you want the phone to ring more often, that is what we build. Get a fixed price.

FAQ

Building & Trade Suppliers ask us these most

Price, timescales and ownership, answered for a building supplier.

Ecommerce Launch costs £2,495 excluding VAT. Ecommerce Growth costs £3,995, and is the package most established suppliers should take. Ecommerce Pro starts from £5,995 for complex operations. Ecommerce Care is required at £99 a month for every shop. We confirm the exact scope before work begins, so the build price reflects your products, delivery rules and selling process.
The timescale depends on your product range, content, payment setup and stock or delivery requirements. A focused shop can move faster than a large catalogue with account pricing and several delivery zones. We agree the plan, information and launch tasks at the start. Your progress depends heavily on how quickly product details, prices, photographs and policies are supplied.
Ecommerce Launch is the starting package at £2,495 excluding VAT. It includes the online shop, product pages, checkout, payment setup, delivery setup and the core order process. It is designed for a supplier starting online with a focused range. Every shop also needs Ecommerce Care at £99 a month for hosting, security, updates, backups and support.
Ecommerce Growth costs £3,995 excluding VAT and is built for suppliers that want online sales to become a serious channel. It gives more room for a wider range, stronger product journeys, marketing connections and better reporting. If you already have regular trade demand, several product groups or plans to use Google Ads, Growth is usually the more suitable starting point.
We can plan the shop around trade accounts, but the right setup depends on how you price customers. Some suppliers need account applications and quote forms. Others need approved customers to see different prices or place repeat orders. We discuss your process before recommending the package. Complex account pricing, stock links or customer rules may need Ecommerce Pro.
Yes. We can build product pages and checkout steps around pack sizes, minimum quantities, pallet orders and delivery areas. Quote forms can ask for the postcode, site access, quantity and preferred date. The final setup depends on your carrier, delivery zones and pricing rules. We make those rules clear before launch, rather than treating pallet delivery like a small parcel.
We can set up card payments through Stripe and support PayPal where it suits your business. The payment provider handles the transaction processing, while your shop presents the products, basket and checkout. Trade account customers may need a separate enquiry or approval process. We agree which customers pay online and which customers receive an invoice or trade price.
We can plan stock and order management around the systems you already use. A simple shop may manage stock within the online store. A larger supplier may need a connection to existing stock or accounts software. The correct approach depends on your systems and how often stock changes. We check this before pricing complex work, so the shop does not promise stock it cannot supply.
Abandoned basket recovery can remind suitable customers that they left products without completing payment. The message and timing need to fit your products and customer relationships. We can connect the shop to email marketing tools and set up the agreed follow-up. You should only contact people in line with the permissions and marketing rules that apply to your business.
Ecommerce Care costs £99 a month and is required for every shop. It includes hosting, SSL security, daily backups, security monitoring, software updates, uptime monitoring, up to 30 minutes of content changes each month and email support. An online shop has payments, stock and selling software that must keep working. It needs more attention than a brochure website.
The AI Receptionist answers calls 24/7 in your business name. It takes the caller's name, company, product need, quantity, postcode and other agreed details. It can sort urgency and texts you the information immediately. It costs £169 a month, or £199 a month with Website Care in the Care plus Receptionist bundle. You remain responsible for quotes, advice and final decisions.
Google Ads Management costs £449 a month. This includes campaign management, bid and budget changes, advert testing, removing wasteful search terms, landing page improvements and a monthly reporting call. Your ad spend is paid directly to Google and is never marked up by us. We agree a suitable budget with you, but the Google charges remain separate from our management fee.
Yes. We work on local search and your Google Business Profile, which is the listing customers see in Google Search and Maps. We can improve your business details, service areas, product information and regular posts. We also build useful pages for locations such as Newcastle upon Tyne, Gateshead, Sunderland, Durham, North Shields and nearby areas you genuinely serve.
You own the website, its content and your customer data, subject to the terms of the services and third-party platforms involved. We do not position your shop as a marketplace listing that you can never take elsewhere. Payment providers, email tools and advertising platforms have their own terms. We explain the relevant accounts and access during the project.
The no upfront option costs £199 a month on a 24 month term, with no setup fee. It includes a template shop built for your trade, hosting, Ecommerce Care and the AI Receptionist. It suits a business that wants to start now without paying the build cost upfront. After the 24 month term, monthly billing continues under the agreed terms unless cancelled.
Monthly billing starts when the website launches. The normal minimum term is 12 months, followed by monthly billing thereafter. The no upfront option has its own 24 month term because it spreads the website cost without an upfront payment. Ad spend is separate and paid to Google. Modules can be added at any time, subject to the relevant service terms.

Where we work

Working across the UK

We build local landing pages for every town you cover. These are the areas we work in most often.

Newcastle upon Tyne Gateshead Sunderland Durham North Shields South Shields Whitley Bay Wallsend Jarrow Washington Cramlington Blyth Morpeth Hexham Ponteland Chester-le-Street Consett Gosforth Jesmond Heaton Tynemouth Killingworth Houghton-le-Spring Seaham Bedlington

References

Useful links for a building supplier

The bodies and tools a building supplier deals with, plus where to go next on our site.

Next step

Get a fixed price for your building supplier website

Tell us the building supplier work you want more of and the towns you cover. We will send back a real number with a scope attached, not a range.

Start your quote