Ecommerce for coffee roasters

Sell More Coffee From Your Own Shop

A complete ecommerce website for coffee roasters, with products, payments, delivery, tracking and marketing ready from day one. Ecommerce websites start at £2,495, giving you a shop you own, not another marketplace taking a slice of every order.

Get a fixed quote See pricing

From £2,495

Ecommerce build price

£99 a month

Required Ecommerce Care

£449 a month

Google Ads management

£199 a month

Care plus Receptionist bundle

Marketplaces can bring orders, but they take a slice of each sale. They also keep the customer relationship. Your coffee roaster ecommerce website gives you a shop you control, with your own branding, customer list and repeat sales.

Coffee buyers want more than a product photo. They want to know the roast date, origin, tasting notes, grind options and delivery time. Your online shop for coffee roasters can make those choices clear before payment, reducing messages and abandoned baskets.

The problem

What is costing Coffee Roasters work right now

Marketplace fees eat your margin

Every marketplace order can reduce the money left for beans, roasting, packing and delivery. You also compete beside other sellers, making your hard-won product look like a simple price comparison.

Customer details stay elsewhere

A marketplace may process the order, but it does not give you the same control over the customer relationship. That makes repeat sales, subscriptions and useful follow-up much harder to build.

Subscriptions need clearer choices

Customers want to choose frequency, grind, bag size and delivery details. A basic website often handles one-off sales but makes recurring orders awkward, creating admin and abandoned baskets.

The ACCC Framework Attract Convert Capture Compound
How the system works

What you get

Included in the build

Every client also takes Website Care at £59 a month. Everything else is modular.

01

Fresh coffee product pages

02

Grind and size options

03

Coffee subscriptions

04

Stripe and PayPal checkout

05

Shipping and delivery rules

06

Stock and order management

07

Google Merchant Centre

08

Abandoned basket recovery

09

Email marketing integration

10

Wholesale enquiry forms

11

Purchase and call tracking

12

Review request automation

Pricing

Packages for Coffee Roasters

Products, payments, shipping, tracking and marketing ready from day one. Ecommerce Care is £99 a month rather than £59, because a shop needs more looking after than a brochure site.

Ecommerce Launch

£2,495

Everything you need to start selling properly online.

Best for: Businesses launching their first serious online store.

  • WooCommerce website
  • Up to around 30 products loaded
  • Product categories and filtering
  • Stripe and card payments
  • PayPal if required
  • Shipping configuration
  • Discount and coupon system
  • Customer accounts
  • Transactional emails
  • Ecommerce conversion tracking in GA4
  • Google Merchant Centre setup
  • Technical and on-page SEO foundations
  • Mobile-first checkout
  • Copywriting for the main site pages
  • Training so you can run it yourself
  • Audience Simulator access, included
  • 2 rounds of revisions
Get a Ecommerce Launch quote
Most popular

Ecommerce Growth

£3,995

Built to grow orders, not just take them.

Best for: Shops that need marketing, automation and repeat custom built in.

Everything in Launch, plus:

  • Up to 100 products
  • Conversion-focused product pages
  • Abandoned basket recovery
  • Product reviews
  • Email capture
  • Mailchimp or Klaviyo integration
  • Upsells and cross-sells
  • Enhanced product filtering
  • Google Shopping feed
  • Meta catalogue and pixel
  • Enhanced ecommerce analytics
  • Automated customer emails
  • 3 rounds of revisions
Get a Ecommerce Growth quote

Ecommerce Pro

From £5,995

For established businesses with real operational complexity.

Best for: Larger catalogues, trade pricing, subscriptions and systems that must talk to each other.

Everything in Growth, plus options such as:

  • Subscriptions
  • Memberships
  • Wholesale and trade pricing
  • Complex product variations
  • Custom product builders
  • Accounting integrations
  • Fulfilment integrations
  • Advanced shipping rules
  • Custom checkout functionality
  • Migration from an existing store
  • Larger catalogue import

This is a starting price. Once you need ERP, API or genuinely bespoke logic, we quote that separately rather than squeezing it into a fixed package.

Get a Ecommerce Pro quote

Ecommerce Care £99 a month Required

Everything in Website Care, sized for an online shop. A store has payments, stock and plugins to keep working, so it needs more attention than a brochure site.

See all monthly options

All prices exclude VAT.

Monthly

Everything else is modular

Website Care is required for every client. Add anything else when you need it, and drop it when you do not.

Website Care

Required

£59 a month

Hosting, SSL, daily backups, security monitoring, software updates, uptime monitoring, up to 30 minutes of content changes each month and email support.

AI Receptionist

£169 a month

Answers every call 24/7 in your business name, takes the job details, qualifies the caller and texts you immediately.

A human receptionist costs £24,000 to £28,000 a year. A live answering service runs £200 to £450 a month.

Website Chatbot

Price on application

Answers visitor questions on your site around the clock, using only what it has been taught about your business, and captures the enquiry before they leave.

Most visitors will not ring and will not fill in a form. They ask one question, get no answer, and leave.

Google Ads Management

£449 a month

Campaign management, bid and budget optimisation, ad copy testing, negative keyword management, landing page optimisation and a monthly reporting call.

Your ad spend goes direct to Google and is never marked up. Minimum recommended spend is £400 a month.

SEO and Content

£249 a month

Two optimised pages or articles a month, local SEO, Google Business Profile posts, citation building, rank tracking and monthly reporting.

Automated Social Media

£99 a month

Plans, writes and posts your social media to Facebook and Instagram. You approve a month of content in one sitting.

Intelligent Marketing Coach

£49 a month

A marketing plan built around your business, broken into weekly tasks, so you always know the next thing to do.

Extra Support Time

£75 a month

An additional 2 hours a month for changes, new pages and seasonal updates.

Bundles

Bundle them and pay less

The same modules, priced lower when taken together.

Most popular

Care plus Receptionist

£199 a month

Saves £29

Care plus Receptionist plus Ads

£595 a month

Saves £82

Everything

£795 a month

Saves £141

No Upfront Option

£199 a month , 24 month term

No setup fee. A template site built for your trade, with hosting, care and the AI receptionist included. For businesses who want to start now without the upfront cost.

Start with no upfront cost
  • No setup fee
  • Template site built for your trade
  • Up to 5 pages
  • Hosting and Website Care included
  • AI Receptionist included
  • Live in 5 working days

Terms

  • 50% on signature, 50% on launch.
  • Monthly billing starts at launch, with a 12 month minimum term and monthly thereafter.
  • Ad spend is billed separately by Google and is never marked up.
  • Modules can be added at any time.
  • All prices exclude VAT.

Quote request

Get a price for your coffee roaster website

Two minutes of questions and we will send back a real number, not a range. Website packages start at £1,295, ecommerce from £2,495, and there is a no upfront option at £199 a month.

  • A fixed price, not a range
  • Reply within one working day
  • No obligation and no sales sequence
What do you want the website to do?

We use your details only to reply to this enquiry. No lists, no sharing.

The result

What changes once it is live

More orders through your shop

Customers can choose products, grind options, subscriptions and delivery at any time. Payment happens online, without waiting for you to answer a message or confirm the details manually.

You keep the customer relationship

Your own shop gives you a direct place to build repeat buying. You can promote fresh roasts, subscription changes, gift products and seasonal offers without relying on marketplace rules.

Wholesale leads arrive clearer

A proper enquiry form captures business type, volume, delivery area and requirements. You can prepare a useful reply sooner and decide which opportunities deserve your time.

01

Your coffee shop becomes the hub of every order

Your website becomes the centre of your online sales. Customers can browse beans, choose a grind, select a subscription and pay without waiting for a reply. You can update products, prices, stock and delivery details from one place.

We connect the important parts of your operation around that shop. Payments go through Stripe or PayPal. Orders reach the right place for roasting and packing. Customers receive clear updates. You can see which products sell and where new orders came from.

That means fewer manual tasks during a busy roasting day. Your website can take orders while you roast, pack wholesale bags or speak with customers at the counter. It keeps working after your doors close.

A proper ecommerce website for coffee roasters also protects the customer relationship. You own the website, the customer data and the buying experience. You are not building your future on a marketplace that can change its fees or rules.

  • Product pages with tasting notes and roast dates
  • Grind, size and bag options
  • One-off and subscription orders
  • Stripe and PayPal payments
  • Shipping rules and order updates

02

Local coffee buyers find you before the marketplace

People search Google for fresh coffee near them, local coffee delivery and coffee roasters in the North East. We build your pages so those searches lead to your shop, not only to a marketplace listing.

Your Google Business Profile is the business card that appears in local search and on Google Maps. We set it up properly with your opening hours, products, photos, service areas and a direct link to buy.

Your website then gives those visitors somewhere useful to go. They can see what makes your roast different, check delivery details and place an order. The journey is clearer than sending them to a generic marketplace profile.

We can support coffee roaster website design across Newcastle upon Tyne, Gateshead, Sunderland, Durham, North Shields, South Shields, Whitley Bay, Wallsend, Jarrow, Washington, Cramlington and Blyth. We also work with roasters across the UK.

  • Google Business Profile support
  • Local product and service pages
  • Google Merchant Centre setup
  • Clear delivery areas and times
  • Search-friendly coffee product pages

More detail

More on websites for coffee roasters

The rest of what coffee roasters ask us, tidied away. Open what you need.

Some customers need more than a standard checkout. Cafés, offices, hotels and delis may need wholesale pricing, regular delivery or a larger order. A clear enquiry form captures the details you need before you reply.

We write forms around real coffee orders. A wholesale buyer can select business type, expected monthly volume, preferred beans, delivery area and grinder requirements. A private customer can ask about subscriptions, gift boxes or a specific grind.

That turns vague messages into useful information. You spend less time asking, "What do you need?" and more time preparing a suitable price. The form can send each enquiry to the right inbox, with a clear record for follow-up.

Your shop can handle ordinary retail orders while the form handles larger opportunities. Both paths sit on the same coffee roaster website, so customers get a professional answer whichever route suits them.

  • Wholesale account enquiry forms
  • Monthly volume and delivery questions
  • Subscription and gift enquiries
  • Clear order confirmation emails
  • Enquiries sent to your chosen inbox

Coffee is personal. A new buyer wants proof that the beans arrive fresh, the grind is right and the service is reliable. Reviews from real customers answer those concerns before they need to contact you.

We can build a follow-up process that asks for feedback after an order or delivery. Happy customers get a simple route to leave a public review. Problems can be flagged to you first, giving you a chance to put things right.

Those reviews can appear across your website and Google Business Profile. Product pages can also show useful proof, such as comments about flavour, packaging, delivery speed or subscription flexibility.

This matters because buyers often compare several roasters at once. Strong proof helps your business get chosen, especially when a larger marketplace appears beside you. Your own shop gives that proof a place where it supports the sale.

  • Post-order review requests
  • Google review links
  • Customer comments beside products
  • Feedback alerts for service issues
  • Proof placed near buying decisions

A missed call can be a lost wholesale account, café enquiry or subscription customer. You may be roasting, driving, serving customers or working before sunrise. The AI Receptionist answers in your business name, 24 hours a day, at £169 a month.

It asks what the caller needs and records the important details. That can include their name, phone number, business type, delivery location, order size and preferred callback time. It can also sort urgent requests from general enquiries.

You receive a text straight away with the conversation details. You can call back when your hands are free, with useful information already in front of you. The caller does not have to repeat everything to a second person.

The AI Receptionist costs £169 a month on its own. Add it with Website Care for £199 a month. That bundle gives you call handling, hosting, security, backups, updates and ongoing support in one monthly service.

  • Answers in your business name
  • Available 24 hours a day
  • Takes caller and order details
  • Sorts urgent requests
  • Texts you after every call

When you want more orders quickly, Google Ads can put your coffee shop in front of people already looking to buy. We manage the campaigns, write and test adverts, adjust bids and control the budget.

Ad spend goes directly to Google. We never mark it up. Our Google Ads Management costs £449 a month and includes campaign work, budget checks, search term reviews, negative keyword management and landing page improvements.

You can promote subscriptions, gift boxes, wholesale supply or seasonal products separately. That gives each audience a clearer page and a more relevant reason to buy.

Tracking shows what happened after the click. We can connect visits to purchases, enquiry forms, phone calls and real jobs. You see which campaigns create worthwhile orders, rather than judging adverts by clicks alone.

  • Google Ads campaign management
  • Ad copy and landing page testing
  • Direct billing from Google
  • No marked-up ad spend
  • Purchase and enquiry tracking
  • Monthly reporting call

A new shop needs more than a launch day push. Customers may search for the best beans for espresso, fresh coffee subscriptions or coffee supplied to cafés. Useful pages give those searches a clear route into your shop.

SEO and Content costs £249 a month. SEO means improving your website and local information so Google can understand and show it. The service includes two optimised pages or articles each month, local search work, Google Business Profile posts, listing updates, ranking checks and monthly reporting.

We can build content around your real expertise. That might cover roast profiles, grind size, brewing methods, origin stories, freshness dates or choosing coffee for an office. Each page should help someone decide, not simply fill space.

Automated Social Media costs £99 a month. It plans, writes and posts to Facebook and Instagram for your approval. The Intelligent Marketing Coach costs £49 a month and gives you weekly tasks based on your business, so marketing does not disappear during busy periods.

  • SEO and Content, £249 a month
  • Automated Social Media, £99 a month
  • Intelligent Marketing Coach, £49 a month
  • Two pages or articles each month
  • Google Business Profile posts
  • Monthly ranking and activity report

Ecommerce Launch costs £2,495. It gives you everything needed to start selling properly online, including products, checkout, payments, delivery and the core customer journey. It suits a smaller range or a roaster moving from orders by message.

Ecommerce Growth costs £3,995 and is the package most businesses should take. It is built to grow orders, with a stronger sales structure for subscriptions, product choices, customer follow-up and marketing connections.

Ecommerce Pro starts from £5,995. It suits established coffee roasters with real operational complexity, such as larger catalogues, wholesale processes, stock needs or more advanced integrations.

Ecommerce Care is required for every shop and costs £99 a month. It includes hosting, security, daily backups, software updates, uptime checks, up to 30 minutes of monthly content changes and email support. A shop needs more attention than a brochure site because payments, stock and plugins must keep working.

If you want to start without the upfront build cost, the no upfront option is £199 a month on a 24 month term. There is no setup fee. You get a template shop built for your trade, with hosting, care and the AI Receptionist included.

  • Ecommerce Launch, £2,495
  • Ecommerce Growth, £3,995
  • Ecommerce Pro, from £5,995
  • Ecommerce Care, £99 a month
  • No upfront option, £199 a month
  • All prices exclude VAT

The honest comparison

Why do some websites cost £199?

It is a fair question, and it deserves a straight answer rather than a sales pitch.

If you simply need a basic online presence, a low-cost website builder may be enough. Somewhere to point people who already know your name. If that is genuinely all you need, do that and spend the money elsewhere. We would rather tell you that than take a fee for something you will not use.

Our websites are designed for established businesses that want Google traffic to turn into calls, enquiries and customers. Copy, tracking, conversion setup and ongoing management are built in. That is a different product solving a different problem, and it is priced accordingly.

Who writes the words

A £199 builder site

You do, usually at 11pm, into a blank box.

A Look North website

We do. Copywriting for every page is included, written around the jobs you actually want.

Whether it shows up on Google

A £199 builder site

It will rank for your business name. Not much else.

A Look North website

A page for every service and every town you cover, structured so each one can rank.

What happens to an enquiry

A £199 builder site

A contact form emails you. If you miss it, you miss it.

A Look North website

Quote forms written for your trade, instant SMS and email alerts, and every enquiry stored so none are lost.

When the phone rings and you are on a job

A £199 builder site

It goes to voicemail. Most callers hang up and ring the next business.

A Look North website

Our AI receptionist answers 24/7 in your business name, takes the details and texts you straight away.

Knowing what is working

A £199 builder site

A visitor counter, if that.

A Look North website

Call tracking, conversion tracking and call attribution, so you know which clicks became real jobs.

Getting reviews

A £199 builder site

You remember to ask, sometimes.

A Look North website

Review generation set up so a request goes out after every job, with the results shown on your site.

What happens after launch

A £199 builder site

Nothing. It sits there until you cancel the subscription.

A Look North website

The Marketing Coach gives you a plan broken into weekly jobs, so the site keeps earning its keep.

Who owns it

A £199 builder site

The platform. Stop paying and it disappears.

A Look North website

You do. The code, the domain, the hosting account and the content are yours.

Speed on a phone

A £199 builder site

Template bloat, often slow, which costs you rankings and visitors.

A Look North website

Built mobile first, because that is where almost every local search happens.

When something breaks

A £199 builder site

A help centre article and a support queue.

A Look North website

Website Care at £59 a month: monitoring, backups, updates, and a person who answers.

We have a £199 a month option too. It is not the same thing.

If the upfront cost is the blocker rather than the quality, we do a no upfront option at £199 a month on a 24 month term. That is not a builder subscription. It is a real site built for your trade, with hosting, Website Care and the AI receptionist included, live in 5 working days. The difference between that and a £199 builder site is the difference between renting a van and renting a parking space.

£199 a month

24 month term, nothing upfront

Start with no upfront cost

What the difference buys

What you actually get for the difference

Not features. The things that change how much work comes in.

01

Every call answered

A missed call is a customer ringing your competitor. The AI receptionist picks up 24/7, qualifies the job and texts you. Most trades win back more than the cost of the whole website in the first few months.

02

Found for the work you want

One page cannot rank for eight services across twelve towns. We build a page for each, so you show up for the specific job someone is searching for right now.

03

Enquiries you can price

Not "how much for a bathroom?" but property type, scale, access, timing and photos. You quote accurately, first, without a site visit.

04

Proof that compounds

A review request after every job. In a year you have the review count competitors cannot catch up with, and reviews are the last thing a customer checks before calling.

05

Words written for you

Copywriting for every page is included. No blank boxes, no writing your own service descriptions at 11pm, no page that sounds like everyone else.

06

Proof of what paid off

Call tracking and conversion tracking show which clicks turned into jobs. You stop guessing which half of the marketing worked.

07

A plan for after launch

The Marketing Coach turns a strategy into weekly jobs small enough to actually finish. That is why our sites are still growing a year later.

08

You own the lot

Code, domain, hosting, content and your Google Business Profile. Nothing switches off if you leave, because nothing was rented to you.

If a basic presence is all you need, a builder is the sensible choice and we will say so. If you want the phone to ring more often, that is what we build. Get a fixed price.

FAQ

Coffee Roasters ask us these most

Price, timescales and ownership, answered for a coffee roaster.

Ecommerce Launch costs £2,495. Ecommerce Growth costs £3,995 and is the package most businesses should take. Ecommerce Pro starts from £5,995 for established roasters with more operational complexity. All prices exclude VAT. Ecommerce Care is required for every client at £99 a month. We confirm the right package after understanding your products, subscriptions, wholesale needs and delivery setup.
The exact time depends on your product range, photographs, written content, payment setup and stock process. We set the plan before work starts and give you clear tasks for supplying information. A smaller shop can move faster than a complex catalogue with subscriptions and wholesale requirements. We will give you a realistic launch timetable with your quote, rather than promise a date before seeing the work.
Ecommerce Care includes hosting, an SSL certificate, daily backups, security monitoring, software updates, uptime monitoring, up to 30 minutes of content changes each month and email support. It is required because an online shop has payments, stock and software connections that must keep working. Care is larger than brochure-site support because a shop failure can stop customers ordering.
Yes. We can structure the shop around recurring coffee orders, such as weekly, fortnightly or monthly delivery. Customers can choose the coffee, bag size and grind where your setup allows it. We will confirm the best subscription approach with you because the payment provider, stock process and roasting schedule all matter. The aim is to make repeat orders simple for customers and manageable for you.
Yes. Product pages can include choices such as whole bean, espresso, filter, cafetière or another grind option. They can also offer different bag sizes, origins, roast levels and quantities. We will help organise those choices so customers understand them before checkout. Clear options reduce mistakes and cut down the messages you receive after someone has ordered the wrong format.
Yes. Product pages can explain roast dates, freshness guidance, tasting notes, origin, process and recommended brewing methods. If dates change with each batch, we can agree a simple update process for you. The page should set honest expectations about when coffee is roasted, when it is dispatched and how customers should store it after delivery.
Yes. The website can include a wholesale section and an enquiry form for cafés, offices, hotels and retailers. The form can ask about business type, expected monthly volume, delivery area, equipment and preferred coffee. You can then review the request before setting prices. If you need account-only pricing, separate payment terms or stock rules, we will discuss those requirements before recommending the right package.
Yes. Your own shop does not stop you using Etsy, Amazon, eBay or Not On The High Street where they suit your business. The difference is that your website gives you a direct sales channel. You keep more control over the margin, customer experience and repeat buying. We can help position your own shop as the best place for subscriptions, bundles and your full coffee range.
The website and customer information belong to your business, subject to the agreed project terms and any third-party platform terms. We do not present ourselves as the marketplace owner of your shop. Payments still use providers such as Stripe or PayPal, which have their own rules. We will explain access, accounts and handover clearly so you know what you control.
The AI Receptionist answers every call 24 hours a day in your business name. It asks for the caller's details, finds out whether they need retail help, a subscription, a wholesale quote or another service, and sorts urgency. It then texts you the information immediately. It costs £169 a month alone, or £199 a month with Website Care.
Its main job is to answer calls, gather details and pass them to you. It does not need to make promises about pricing, delivery or wholesale terms that you have not approved. We set its instructions around your business, products and opening arrangements. You remain in control of the final quote, stock decision and any unusual customer request.
Google Ads Management costs £449 a month. This includes campaign management, bid and budget checks, ad copy testing, negative keyword management, landing page improvements and a monthly reporting call. Your advert spend is billed separately by Google and goes directly to Google. We never mark it up. We also connect tracking so you can see which clicks became purchases, calls or enquiries.
Yes. We can connect the shop to an email service that follows up when someone starts an order but leaves before paying. The message can remind them about the basket and answer common concerns around delivery, grind choices or subscriptions. We will agree the timing and wording with you. Customers should not receive pressure or an offer that damages your normal pricing.
SEO and Content costs £249 a month. It includes two optimised pages or articles each month, local search work, Google Business Profile posts, listing updates, ranking checks and monthly reporting. Automated Social Media costs £99 a month and covers Facebook and Instagram posts for your approval. The Intelligent Marketing Coach costs £49 a month and gives you weekly marketing tasks based on your business.
Yes. The no upfront option costs £199 a month on a 24 month term, with no setup fee. It includes a template shop built for your trade, hosting, care and the AI Receptionist. This option helps you start without paying the build cost upfront. It is less flexible than a fully designed ecommerce project, so we will explain what is included before you agree.
For a standard build, 50% is due on signature and 50% is due at launch. Monthly billing starts at launch, with a 12 month minimum term and monthly billing thereafter. Modules can be added at any time. This applies to the ongoing services covered by your agreement. All prices exclude VAT, and we will set out the exact costs and terms in your quote.

Where we work

Working across the UK

We build local landing pages for every town you cover. These are the areas we work in most often.

Newcastle upon Tyne Gateshead Sunderland Durham North Shields South Shields Whitley Bay Wallsend Jarrow Washington Cramlington Blyth Morpeth Hexham Ponteland Chester-le-Street Consett Gosforth Jesmond Heaton Tynemouth Killingworth Houghton-le-Spring Seaham Bedlington

References

Useful links for a coffee roaster

The bodies and tools a coffee roaster deals with, plus where to go next on our site.

More from us

Official sources

External sites open in a new tab. We link to primary sources and accreditation bodies only.

Also built for

Websites for similar businesses

Closest to coffee roasters in how they win work. Each gets its own page, quote form and set of searches.

Ecommerce

Looking for a different sector? See all sectors we build for, or tell us your trade and we will quote for it.

Next step

Get a fixed price for your coffee roaster website

Tell us the coffee roaster work you want more of and the towns you cover. We will send back a real number with a scope attached, not a range.

Start your quote