AI automation services

AI that answers, follows up and saves you time

We set up AI chatbots and automations for small UK businesses. They answer website enquiries day and night, take the details you need and pass them to you. No tech skills needed on your side.

Talk to us about AI See what we set up

Your business

Website assistant, replies instantly

Hi, do you have any appointments this week?

Yes, we have a few slots left on Thursday and Friday. Would you like me to take your details so the team can confirm a time?

Yes please. It's Sarah, sarah@example.com

Thanks, Sarah. I've passed this to the team, and they'll be in touch first thing tomorrow.

Enquiry captured and sent to the team

Type your question…
Example conversation. Answers come only from the business's own information.

In short

  • We build and run AI for small businesses: a website chatbot that answers visitor questions, and automations that connect your systems.
  • The aim is simple: no enquiry goes unanswered, and less of your week goes on repetitive admin.
  • Everything is trained on your own information, and you see every conversation and call.
  • AI handles the routine questions. Anything that needs a person comes straight to you.
  • Most businesses start with one tool, see it working, then add more. You do not need a new website.

What we set up

Pick the gap you want to close first

Each service works on its own, and they work better together.

Price on application

Website Chatbot

An AI website assistant that answers visitor questions from your own information, day and night, and takes their details before they leave.

See how it works

Fixed quote

Integrations and automation

Connects your website, CRM, booking system and accounts, so enquiries land in one place and follow-ups, reminders and review requests go out on time.

See how it works

£99 a month

Automated Social Media

Plans, writes and posts to Facebook and Instagram. You approve a month in one sitting, and nothing goes out without your say.

See how it works

One-off

AI training

Live sessions built on your own work, so your team can use AI for replies, quotes, social posts and email. You keep the prompt library.

See how it works

Built by us

AI we have already built and run

Real screens from our Tour Booking System, where an AI co-pilot briefs the operator each morning, flags unanswered enquiries and drafts replies.

Operator dashboard with an AI daily briefing flagging unanswered enquiries and unpaid bookings
The daily briefing: the AI spots unanswered enquiries and unpaid bookings.
AI Co-Pilot screen where the operator asks questions about tours, bookings and revenue in plain English
Ask the business: plain-English questions about bookings, revenue and customers.

See the Tour Booking System

Where to start

What to automate first

Start where enquiries slip away or time disappears. Here is how we usually match the problem to the tool.

If this sounds familiar Start with What changes
Enquiries wait hours or days for a reply Automation Every enquiry gets an instant reply and lands in one list
Visitors ask the same questions again and again Website Chatbot Questions are answered at once and the enquiry is captured
Enquiries arrive in email, forms and texts and some get lost Integrations Every enquiry lands in one list with a follow-up set
Customers forget appointments or never leave a review Automation Reminders and review requests go out on time, every time
Social media keeps slipping down the list Automated Social Media A month of posts planned and approved in one sitting
Your team writes the same replies and quotes by hand AI training Faster replies and quotes, in your own voice

How it works

From first call to working AI

A managed service. We build it, connect it and keep it tuned.

  1. 01

    A short call about your business

    We ask where enquiries come from, where they get stuck and which jobs eat your time. No jargon and no obligation.

  2. 02

    We suggest one clear first step

    Usually one tool that fixes your biggest gap. You get a fixed price before anything starts.

  3. 03

    We build, train and test it

    We teach it your information, connect it to your systems and test it with you until you are happy with every answer.

  4. 04

    We keep it tuned

    We review conversations and calls, update what it knows when your business changes and suggest the next step when you are ready.

Your questions answered

AI for small businesses: common questions

Straight answers to what owners ask before they try AI.

What is the difference between an AI chatbot and automation?

An AI chatbot answers questions typed on your website, while automation handles the jobs around an enquiry, such as an instant reply, a reminder or a follow-up. The chatbot uses AI to understand what the visitor wants and reply in plain language. Automation moves the details into one place so nobody is forgotten. Many small businesses use both so every enquiry is answered and followed up.

Read our guide: Website chatbot, live chat or contact form: which suits your business?

What can AI automate in a small business?

AI can automate the repetitive parts of handling customers and admin in a small business. Common examples are answering frequent questions, taking enquiry details, booking appointments, sending reminders and follow-ups, drafting replies and moving information between systems. It works best on tasks that follow a clear pattern. Judgement calls, complaints and anything regulated should stay with a person.

Read our guide: What can AI automate in a small business? Practical examples

How much does AI automation cost for a small business?

AI automation for a small business usually costs a monthly fee for each tool, plus a one-off setup charge for anything custom. Off-the-shelf tools are the cheapest place to start. Managed services, where someone sets up and tunes the AI for you, cost more but take the work off your hands. Integrations between systems are usually quoted as a project. Compare the cost with the value of the enquiries or hours you get back.

Read our guide: How much does AI automation cost for a small business?

Where should a small business start with AI?

A small business should start with AI where enquiries are being lost or time is being wasted every week. For many, that is missed phone calls or the same questions asked again and again on the website. Pick one task, set it up properly and check the results for a month. Then add the next tool once the first one is working.

Read our guide: Where to start with AI automation in a small business

Can AI chatbots give wrong answers to customers?

Yes, AI chatbots can give wrong answers if they are not set up carefully. The risk is lower when the chatbot only answers from your own information and is told to say it does not know when the answer is missing. You should also read its conversations regularly and correct any gaps. Never let a chatbot make promises about prices, refunds or advice it cannot check.

Read our guide: Will a chatbot make things up? How to stop AI giving customers wrong answers

Is using AI with customer data legal under UK GDPR?

Using AI with customer data can be legal under UK GDPR, as long as you follow the same rules as any other use of personal data. You need a lawful basis, you must tell customers how their data is used, and you should only share what is needed. Check where the AI provider stores and processes data, and whether it is used to train their models. The ICO publishes guidance on AI and data protection.

Read our guide: AI and GDPR: what UK small businesses must know before using AI tools

Do customers mind talking to AI?

Most customers do not mind talking to AI if it answers quickly, understands them and passes them to a person when needed. What frustrates people is a bot that loops, hides the way to a human or gives vague answers. Be open that it is AI, keep it focused on your business and make the hand-over easy.

Read our guide: How to use AI for customer service without annoying your customers

How do you get your business recommended by ChatGPT?

Nobody can force ChatGPT or other AI tools to recommend a business, but you can make yours easy to find, understand and trust. Allow AI search crawlers on your website, publish clear pages that answer real customer questions, and keep your Google Business Profile and reviews up to date. Being mentioned on other trusted websites helps too.

Read our guide: How to get your business recommended by ChatGPT and other AI search tools

By industry

AI set up for how your business works

The questions customers ask a dentist are not the ones they ask a garage. Choose your sector to see what we would set up.

AI for dental practices AI for private clinics AI for accountants and bookkeepers AI for solicitors and law firms AI for estate and letting agents AI for hair and beauty salons and barbers AI for tour and activity operators AI for small hotels, B&Bs and holiday lets AI for online shops and ecommerce AI for trades and home services AI for veterinary practices AI for garages and MOT centres

Free guides

Straight answers about AI for small businesses

What AI can and cannot do, what it costs and how to start safely.

AI and GDPR: what UK small businesses must know before using AI tools AI automation mistakes small businesses make, and how to avoid them AI for quotes and proposals: how to price and quote work faster ChatGPT, Copilot or Gemini: which AI tool should your business use? How to connect your website, CRM and booking system so leads don't slip through How to get your business recommended by ChatGPT and other AI search tools How much does AI automation cost for a small business? How to automate lead follow-up so no enquiry is missed

All 18 AI guides

FAQ

Questions about AI automation

It means using AI tools to handle routine jobs, such as answering common questions, taking enquiry details, sending reminders and moving information between systems. For most small businesses it starts with a website chatbot or a few simple automations. The aim is to answer every enquiry and spend less time on admin.
The Website Chatbot and integrations are quoted after a short call, because the cost depends on how much information the chatbot needs and which systems it connects to. You get a fixed price before anything starts, with no obligation.
No. The Website Chatbot works on almost any website with one line of code. Integrations connect to the systems you already use, such as your email, booking system or CRM, where they allow it.
It is trained only on your information, and it is set up to say it does not know rather than guess. You can read every conversation and call, and we update it when something needs changing. Anything that needs a person is handed to you.
Yes, we recommend being open about it. Customers mostly care that someone answered quickly and helped. The alternative is usually voicemail, a slow reply or no answer at all.
A website chatbot is usually live within a few weeks, depending on how much information it needs to learn. Simple automations, such as instant replies and reminders, can often be set up sooner. Larger integrations are planned with you and given a clear timeline up front.
We design each setup so personal data only goes where it needs to, and we keep UK GDPR in mind throughout. You stay in control of your information and can see every conversation. For formal legal advice on your own obligations, speak to a data protection specialist.
That is who we build for. We set everything up, connect it and keep it tuned. Your side is reading summaries and telling us when something about your business changes.

Keep reading

Guides to AI automation

Where to start, what it costs and how to stay on the right side of data protection law.

More from us

Official sources

External sites open in a new tab. We link to regulators, trade bodies and primary sources only.

Next step

Tell us where enquiries slip away

A short call is enough to find your first step. We will suggest the right tool and give you a fixed price.

Talk to us about AI