Websites for small charities

Websites for Small Charities That Win Support

Get a charity website that brings in donations, volunteers, event sign-ups and enquiries. We build the site, improve your local visibility and help you handle missed calls. Charity website projects start from £1,295, with clear monthly options for ongoing support.

From £1,295

Charity website starting price

£59 a month

Required Website Care

£169 a month

AI Receptionist

£449 a month

Google Ads Management

People need to trust your charity before they donate, volunteer or apply for help. They check your website, reviews, impact stories and registration details. If your site looks dated, hides its donation page or says little about your work, they may choose another organisation instead.

Your website also needs to support the work behind the scenes. It should collect useful volunteer details, explain fundraising campaigns, accept event registrations and help grant funders understand your impact. A few vague contact messages are not enough when your team is already stretched.

The problem

What is costing Small Charities work right now

Your donation page is hidden

Supporters cannot give confidently when the donation button is buried, payment steps are unclear or regular giving is missing. A general contact form loses people who were ready to donate.

Missed calls become lost support

Your team may be delivering services, running an event or helping a beneficiary when a supporter calls. Without a proper response, that donor, volunteer or referral can move on.

Local people cannot find you

A charity may serve several towns but still have little useful information online. If your website and Google listing do not show those places, nearby supporters may never discover your work.

The ACCC Framework Attract Convert Capture Compound
How the system works

What you get

Included in the build

Every client also takes Website Care at £59 a month. Everything else is modular.

01

Donation and giving pages

02

Fundraising campaign pages

03

Volunteer recruitment forms

04

Event registration forms

05

Impact report sections

06

Grant application information

07

Gift Aid prompts

08

Google Business Profile support

09

Local charity SEO

10

Review request process

11

24/7 AI receptionist

12

Call and form tracking

Your evenings, priced up

What is DIY social media costing you?

Posting yourself feels free. It is not, because every hour on Instagram is an hour you cannot charge out.

Roughly

of billable time spent posting every month

Automate the posting

That is also around hours a year. Typical UK trade figures; adjust the sliders to your own.

Pricing

Packages for Small Charities

Every client also takes Website Care at £59 a month. Everything else is modular, so you only pay for what you actually need.

Essentials

£1,295

A credible presence that turns visitors into enquiries.

Best for: Sole traders and small teams who need to look established and get the phone ringing.

  • Up to 7 pages, designed mobile first
  • Copywriting for every page
  • Google Business Profile setup and optimisation
  • Contact forms and click to call
  • Call tracking number
  • Basic on-page SEO
  • Google Analytics and conversion tracking
  • Audience Simulator access, included
  • 2 rounds of revisions
  • Live in 10 working days
Most popular

Complete

£1,995

For businesses losing work to missed calls.

Best for: Established businesses that cannot answer the phone while they are on a job.

Everything in Essentials, plus:

  • Up to 12 pages, including service and location pages
  • AI receptionist configured to your business, live at launch
  • Enquiry notifications by SMS and email
  • WhatsApp enquiry capture
  • Review generation setup
  • Photo and video gallery
  • 3 rounds of revisions

Growth

£2,495

For businesses ready to buy leads through Google.

Best for: Businesses that want to turn ad spend into booked work, with the tracking to prove it.

Everything in Complete, plus:

  • Dedicated PPC landing pages
  • Full conversion tracking and call attribution
  • Google Ads account build, keyword research and campaign structure
  • Competitor analysis
  • Priority build, live in 7 working days

Website Care £59 a month Required

Hosting, SSL, daily backups, security monitoring, software updates, uptime monitoring, up to 30 minutes of content changes each month and email support.

See all monthly options

All prices exclude VAT.

Monthly

Everything else is modular

Website Care is required for every client. Add anything else when you need it, and drop it when you do not.

Website Care

Required

£59 a month

Hosting, SSL, daily backups, security monitoring, software updates, uptime monitoring, up to 30 minutes of content changes each month and email support.

AI Receptionist

£169 a month

Answers every call 24/7 in your business name, takes the job details, qualifies the caller and texts you immediately.

A human receptionist costs £24,000 to £28,000 a year. A live answering service runs £200 to £450 a month.

Website Chatbot

Price on application

Answers visitor questions on your site around the clock, using only what it has been taught about your business, and captures the enquiry before they leave.

Most visitors will not ring and will not fill in a form. They ask one question, get no answer, and leave.

Google Ads Management

£449 a month

Campaign management, bid and budget optimisation, ad copy testing, negative keyword management, landing page optimisation and a monthly reporting call.

Your ad spend goes direct to Google and is never marked up. Minimum recommended spend is £400 a month.

SEO and Content

£249 a month

Two optimised pages or articles a month, local SEO, Google Business Profile posts, citation building, rank tracking and monthly reporting.

Automated Social Media

£99 a month

Plans, writes and posts your social media to Facebook and Instagram. You approve a month of content in one sitting.

Intelligent Marketing Coach

£49 a month

A marketing plan built around your business, broken into weekly tasks, so you always know the next thing to do.

Extra Support Time

£75 a month

An additional 2 hours a month for changes, new pages and seasonal updates.

Bundles

Bundle them and pay less

The same modules, priced lower when taken together.

Most popular

Care plus Receptionist

£199 a month

Saves £29

Care plus Receptionist plus Ads

£595 a month

Saves £82

Everything

£795 a month

Saves £141

No Upfront Option

£199 a month , 24 month term

No setup fee. A template site built for your trade, with hosting, care and the AI receptionist included. For businesses who want to start now without the upfront cost.

Start with no upfront cost
  • No setup fee
  • Template site built for your trade
  • Up to 5 pages
  • Hosting and Website Care included
  • AI Receptionist included
  • Live in 5 working days
  • 50% on signature, 50% on launch.
  • Monthly billing starts at launch, with a 12 month minimum term and monthly thereafter.
  • Ad spend is billed separately by Google and is never marked up.
  • Modules can be added at any time.
  • All prices exclude VAT.

Quote request

Get a price for your small charity website

Two minutes of questions and we will send back a real number, not a range. Website packages start at £1,295, ecommerce from £2,495, and there is a no upfront option at £199 a month.

  • A fixed price, not a range
  • Reply within one working day
  • No obligation and no sales sequence
What do you want the website to do?

We use your details only to reply to this enquiry. No lists, no sharing.

The result

What changes once it is live

More people can donate

Clear donation and regular giving routes remove confusion. Supporters can understand your work, choose how to help and take action without searching through several pages first.

Volunteers arrive better prepared

A focused volunteer form collects location, availability, interests and useful experience. Your team can respond with context instead of starting every conversation from an empty inbox.

Calls reach the right person

The AI Receptionist captures callers when your team is busy, identifies what they need and sends the details by text. You can prioritise urgent cases and return useful calls.

01

Your website becomes the hub of your charity

A good charity website gives every important activity one clear home. Visitors can donate, set up regular giving, join an event, volunteer, read your impact report or contact the right person. Your team gets organised information instead of scattered emails and incomplete messages.

We build the key paths around your real work. That may include Gift Aid prompts, fundraising campaign pages, grant application information, event registration and a clear explanation of who you help. Your registered charity details, Charity Commission information, Fundraising Regulator status or NCVO membership can be placed where people can easily check them.

The site keeps working when your team is delivering services, running a fundraiser or speaking with beneficiaries. It answers common questions before someone calls and gives supporters a simple next step.

  • Donation and regular giving pages
  • Volunteer recruitment forms
  • Event registration routes
  • Impact reporting pages
  • Gift Aid information and prompts

02

Local search puts your charity in front of nearby supporters

People search Google for local charities, food banks, community groups, youth services and volunteering opportunities. They also search for help near their home. We make your services, locations and contact details clear, so the right people can find and understand your charity.

Your Google Business Profile is the listing that appears in local Google results and on Maps. We help keep its address, phone number, opening times, services, photographs and updates accurate. That matters when someone checks your organisation before donating, referring a person or offering their time.

Our charity SEO work also builds useful pages around the places you serve. For a charity website Newcastle project, that could include Newcastle upon Tyne, Gateshead and Sunderland. We can also support pages for Durham, North Shields, South Shields, Whitley Bay, Wallsend, Jarrow, Washington, Cramlington and Blyth.

This is web design for small charities with local action in mind. Your website should show exactly where you work, who you support and how someone can take part.

  • Local service area pages
  • Google Business Profile updates
  • Clear charity contact details
  • Search-friendly service content

More detail

More on websites for small charities

The rest of what small charities ask us, tidied away. Open what you need.

A supporter who wants to help should not face a general contact box asking them to explain everything. We create separate routes for donations, volunteering, event registration, fundraising enquiries, grant applications and requests for support. Each form asks only for the details your team needs.

A volunteer form might collect availability, preferred role, location, relevant experience and safeguarding information. A fundraising form can ask about the planned activity, date, target and support required. A grant page can direct funders to your impact report, accounts and application contact.

Clear forms make follow-up easier. Your team can see what the person wants, where they are based and what action is needed. We can also shape enquiry forms for corporate partners, referral agencies and event attendees.

The result is fewer vague messages and more enquiries you can act on. We will agree what each form should collect before we build it, so it fits your process rather than adding more admin.

  • Donation enquiry forms
  • Volunteer details and availability
  • Fundraising campaign enquiries
  • Event registration forms
  • Grant application information
  • Referral and support routes

People compare charities before they give money or time. They look for recent activity, clear outcomes and signs that the organisation is properly run. A website that only lists your mission can feel unproven, even when your team does excellent work every day.

We show the evidence that helps people decide. That can include impact figures you already record, beneficiary stories shared with permission, photographs from events, partner comments, annual reports and details of your Charity Commission registration. We never invent results or make claims your records cannot support.

After a job, event or successful piece of support, we can create a simple review request process. People receive a timely prompt while their experience is fresh. Reviews can then support your Google Business Profile and relevant website pages.

Reviews do not replace proper charity information. They add a human view of what your organisation is like to work with. Together, clear proof and recent feedback help supporters feel safer choosing you.

  • Review requests after activity
  • Impact stories with permission
  • Annual report and accounts links
  • Trust details in clear locations

Small charity teams cannot answer every call while supporting people, running sessions or organising fundraising events. The AI Receptionist answers 24/7 in your charity's name. It takes the caller's details, understands what they need and records the reason for the call.

It can sort urgency, separate a donation enquiry from a request for support and identify volunteer or event interest. It then texts you the details immediately, so you can decide what needs attention first. Callers are not left wondering whether anyone heard their message.

The AI Receptionist costs £169 a month. It is £199 a month with Website Care, which saves £29 compared with buying both separately. We shape its wording around your services, boundaries and escalation rules.

It is not a replacement for safeguarding judgement or specialist support. It is a reliable first response that helps your team handle missed calls, capture opportunities and return the right calls with useful information.

  • Answers in your charity's name
  • Available day and night
  • Collects caller details
  • Sorts urgent requests
  • Texts your team immediately

Some campaigns need attention now. You may be recruiting volunteers for an event, raising emergency funds or promoting a service with limited places. Google Ads puts your message in front of people already searching, rather than waiting for them to discover you.

Google Ads Management costs £449 a month. We manage campaigns, budgets, bids, advert wording, unwanted search terms and the pages people land on. Ad spend is paid directly to Google. We never mark it up, so you can see what goes to the platform.

We connect the adverts to proper tracking. That shows which clicks led to a donation, volunteer form, event registration, phone call or useful enquiry. You can then judge campaigns by real actions, not just visits to the website.

We only recommend paid advertising when your page, offer and follow-up process are ready. Otherwise, you may pay for attention without giving people a clear way to help.

  • Campaign and budget management
  • Ad wording testing
  • Unwanted search term control
  • Landing page improvements
  • Call and form tracking
  • Monthly reporting call

A charity website should not go quiet after launch. New projects, events, campaigns, reports and volunteer opportunities give people a reason to return. They also give Google clearer information about the work you do and the places you serve.

SEO and Content costs £249 a month. It includes two optimised pages or articles each month, local search work, Google Business Profile posts, citation building, rank tracking and monthly reporting. We can plan content around your calendar, seasonal appeals and current service needs.

Automated Social Media costs £99 a month. It plans, writes and posts to Facebook and Instagram, with a month of content approved in one sitting. The Intelligent Marketing Coach costs £49 a month and turns your marketing plan into weekly tasks.

These options are not compulsory. They are useful when your team knows marketing matters but has no spare person to keep it moving. You can add modules at any time.

  • Two pages or articles monthly
  • Google Business Profile posts
  • Local search work
  • Facebook and Instagram posts
  • Weekly marketing tasks

Essentials costs £1,295 and gives you a credible presence that turns visitors into enquiries. Complete costs £1,995 and suits charities losing work or support because calls are missed. Growth costs £2,495 and is for charities ready to buy leads through Google.

Every client needs Website Care at £59 a month. It includes hosting, a security certificate, daily backups, security monitoring, software updates, uptime monitoring, up to 30 minutes of content changes each month and email support. A live charity website needs this care to stay secure and available.

The Care plus Receptionist bundle costs £199 a month. Care plus Receptionist plus Ads costs £595 a month. Everything costs £795 a month. These bundles include the listed modules at a lower combined monthly cost.

If paying upfront is difficult, the no upfront option costs £199 a month over a 24 month term. There is no setup fee. It includes a template site built for your charity, hosting, care and the AI Receptionist. All prices exclude VAT. Build payments are 50% on signature and 50% on launch, unless you choose the no upfront option.

  • Essentials, £1,295
  • Complete, £1,995
  • Growth, £2,495
  • Website Care, £59 a month
  • No upfront option, £199 a month

The honest comparison

Why do some websites cost £199?

It is a fair question, and it deserves a straight answer rather than a sales pitch.

If you simply need a basic online presence, a low-cost website builder may be enough. Somewhere to point people who already know your name. If that is genuinely all you need, do that and spend the money elsewhere. We would rather tell you that than take a fee for something you will not use.

Our websites are designed for established businesses that want Google traffic to turn into calls, enquiries and customers. Copy, tracking, conversion setup and ongoing management are built in. That is a different product solving a different problem, and it is priced accordingly.

Who writes the words

A £199 builder site

You do, usually at 11pm, into a blank box.

A Look North website

We do. Copywriting for every page is included, written around the jobs you actually want.

Whether it shows up on Google

A £199 builder site

It will rank for your business name. Not much else.

A Look North website

A page for every service and every town you cover, structured so each one can rank.

What happens to an enquiry

A £199 builder site

A contact form emails you. If you miss it, you miss it.

A Look North website

Quote forms written for your trade, instant SMS and email alerts, and every enquiry stored so none are lost.

When the phone rings and you are on a job

A £199 builder site

It goes to voicemail. Most callers hang up and ring the next business.

A Look North website

Our AI receptionist answers 24/7 in your business name, takes the details and texts you straight away.

Knowing what is working

A £199 builder site

A visitor counter, if that.

A Look North website

Call tracking, conversion tracking and call attribution, so you know which clicks became real jobs.

Getting reviews

A £199 builder site

You remember to ask, sometimes.

A Look North website

Review generation set up so a request goes out after every job, with the results shown on your site.

What happens after launch

A £199 builder site

Nothing. It sits there until you cancel the subscription.

A Look North website

The Marketing Coach gives you a plan broken into weekly jobs, so the site keeps earning its keep.

Who owns it

A £199 builder site

The platform. Stop paying and it disappears.

A Look North website

You do. The code, the domain, the hosting account and the content are yours.

Speed on a phone

A £199 builder site

Template bloat, often slow, which costs you rankings and visitors.

A Look North website

Built mobile first, because that is where almost every local search happens.

When something breaks

A £199 builder site

A help centre article and a support queue.

A Look North website

Website Care at £59 a month: monitoring, backups, updates, and a person who answers.

We have a £199 a month option too. It is not the same thing.

If the upfront cost is the blocker rather than the quality, we do a no upfront option at £199 a month on a 24 month term. That is not a builder subscription. It is a real site built for your trade, with hosting, Website Care and the AI receptionist included, live in 5 working days. The difference between that and a £199 builder site is the difference between renting a van and renting a parking space.

£199 a month

24 month term, nothing upfront

Start with no upfront cost

What the difference buys

What you actually get for the difference

Not features. The things that change how much work comes in.

01

Every call answered

A missed call is a customer ringing your competitor. The AI receptionist picks up 24/7, qualifies the job and texts you. Most trades win back more than the cost of the whole website in the first few months.

02

Found for the work you want

One page cannot rank for eight services across twelve towns. We build a page for each, so you show up for the specific job someone is searching for right now.

03

Enquiries you can price

Not "how much for a bathroom?" but property type, scale, access, timing and photos. You quote accurately, first, without a site visit.

04

Proof that compounds

A review request after every job. In a year you have the review count competitors cannot catch up with, and reviews are the last thing a customer checks before calling.

05

Words written for you

Copywriting for every page is included. No blank boxes, no writing your own service descriptions at 11pm, no page that sounds like everyone else.

06

Proof of what paid off

Call tracking and conversion tracking show which clicks turned into jobs. You stop guessing which half of the marketing worked.

07

A plan for after launch

The Marketing Coach turns a strategy into weekly jobs small enough to actually finish. That is why our sites are still growing a year later.

08

You own the lot

Code, domain, hosting, content and your Google Business Profile. Nothing switches off if you leave, because nothing was rented to you.

If a basic presence is all you need, a builder is the sensible choice and we will say so. If you want the phone to ring more often, that is what we build. Get a fixed price.

FAQ

Small Charities ask us these most

Price, timescales and ownership, answered for a charity.

Our charity website projects start from £1,295, as requested for a straightforward small charity site. The main Website Packages are Essentials at £1,295, Complete at £1,995 and Growth at £2,495. The right choice depends on whether you need a credible presence, better call handling or Google Ads. All prices exclude VAT. We confirm the scope and payment plan before work begins.
The timescale depends on the number of pages, the donation system, forms, content and approvals needed. A focused site can move quickly when you provide your logo, service details, photographs and reports promptly. We agree the work, content responsibilities and launch steps before starting. Larger sites with several campaigns, locations or integrations take longer than a simple charity presence.
Website Care costs £59 a month and is required for every client. It includes hosting, a security certificate, daily backups, security monitoring, software updates, uptime monitoring, up to 30 minutes of content changes each month and email support. Websites rely on software that needs attention. This service helps keep your site available, protected and updated after launch.
The AI Receptionist answers calls 24/7 in your charity's name. It takes the caller's details, identifies whether they want to donate, volunteer, attend an event or request support, and sorts urgency. It then texts your team immediately. It costs £169 a month, or £199 a month with Website Care. We agree its wording and escalation rules around your services.
It can identify words and details that you tell us matter, then flag urgent calls for your team. It does not replace your safeguarding lead, emergency services or specialist support. We help define what it should say, what information it should collect and when it should tell the caller to contact an appropriate service. Your charity keeps responsibility for safeguarding decisions.
Google Ads Management costs £449 a month. This covers campaign management, bid and budget optimisation, advert testing, unwanted search term management, landing page improvements and a monthly reporting call. Your advertising budget is billed separately by Google and is never marked up by us. We also track calls, forms, donations and other agreed actions, not just website visits.
No. Google Ads works best when your website, donation route, campaign message and follow-up process are ready. We can start with the website and local search, then add Ads when you have a clear service or fundraising goal. This avoids paying for clicks that lead to a confusing page or an inbox nobody has time to check.
Yes. We can create clear donation and regular giving pages around the payment system you choose or already use. We will make the giving options easy to understand and place trust details nearby. Payment provider charges, account requirements and Gift Aid rules depend on the service you use. We can explain the website steps, but your charity remains responsible for financial and tax compliance.
Yes. We can create a volunteer route that explains the role, location, time commitment and any checks or training required. The form can collect availability, interests and relevant experience. We can also build event registration pages and campaign information. This gives your team useful details at the first contact and helps people choose a role that suits them.
Yes. Registered charity details should be easy for supporters and funders to find. We can include your registration number, legal name, accounts or annual report links and other information you choose to publish. If you are a Fundraising Regulator member or an NCVO member, we can show that clearly too. We use the details you provide and do not invent accreditations.
We can help structure your impact reporting and turn approved information into clear website pages. The SEO and Content service costs £249 a month and includes two optimised pages or articles monthly, local search work, Google Business Profile posts, citation building, rank tracking and monthly reporting. Your team supplies or approves the facts, figures, stories and permissions behind the content.
The website is built for your charity, and we do not present it as a rented design that you can never leave. We manage hosting, updates and security through Website Care, which is required while we support the site. We will explain the account arrangements, content access and any third-party services before work starts, so ownership and ongoing responsibilities are clear.
Monthly billing for Website Care and any added modules starts at launch, with a 12 month minimum term and monthly billing thereafter. This gives the site a stable period of hosting, updates and support. Modules can be added at any time. Ad spend is separate and goes directly to Google. We will list the selected services and terms in your proposal.
The no upfront option costs £199 a month over a 24 month term, with no setup fee. It includes a template site built for your charity, hosting, Website Care and the AI Receptionist. It is intended for organisations that want to start without the upfront build payment. The monthly term and included services are set out clearly before you approve the work. All prices exclude VAT.

Where we work

Working across the UK

We build local landing pages for every town you cover. These are the areas we work in most often.

Newcastle upon Tyne Gateshead Sunderland Durham North Shields South Shields Whitley Bay Wallsend Jarrow Washington Cramlington Blyth Morpeth Hexham Ponteland Chester-le-Street Consett Gosforth Jesmond Heaton Tynemouth Killingworth Houghton-le-Spring Seaham Bedlington

References

Useful links for a charity

The bodies and tools a charity deals with, plus where to go next on our site.

Also built for

Websites for similar businesses

Closest to small charities in how they win work. Each gets its own page, quote form and set of searches.

Looking for a different sector? See all sectors we build for, or tell us your trade and we will quote for it.

Next step

Get a fixed price for your charity website

Tell us the charity work you want more of and the towns you cover. We will send back a real number with a scope attached, not a range.

Start your quote