Web design Stoke-on-Trent

Web Design Stoke-on-Trent That Wins Work

We build websites, shops and lead systems for Stoke-on-Trent businesses. Local search, quote forms, missed-call handling and ongoing marketing are included around the website. Published packages start at £1,295, delivered remotely by the same person from start to finish.

From £1,295

Published website build price

£59 a month

Required Website Care

£169 a month

AI Receptionist

£449 a month

Google Ads management

Your Stoke-on-Trent website may look fine, yet still leave work on the table. People search across the six towns of the Potteries, compare several businesses, then call the one that looks most trusted and easiest to deal with. If your pages are unclear, your reviews are thin or calls go unanswered, the work goes elsewhere.

That is why we build more than a website. We connect your website design, local search, quote forms, reviews, call handling, adverts and ongoing content. We are based in Newcastle upon Tyne, not Stoke-on-Trent, and work UK-wide through video calls and email. Remote delivery keeps prices from £1,295, without a travel cost built in.

The problem

What is holding your website back

Six towns, scattered searches

Customers in Hanley, Burslem, Tunstall, Fenton, Longton and Stoke may use different searches. A single generic service page rarely explains where you work or why you are the right choice.

Build clear service and area pages for priority searches

Good work stays hard to find

You may have years of experience, qualifications and completed jobs, but weak website wording and an unfinished Google Business Profile leave competitors looking more relevant.

Improve your profile, services, pages and local listings

Quotes arrive without details

Messages saying "How much?" create phone tag. You still need the postcode, measurements, access, dates or product choices before giving a useful answer.

Create quote forms that collect priceable job details

The ACCC Framework Attract Convert Capture Compound
How the system works

What you get

Included in the build

Every client also takes Website Care at £59 a month. Everything else is modular.

01

Stoke-on-Trent service pages

02

Google Business Profile support

03

Priceable quote forms

04

Review request automation

05

24/7 AI call answering

06

Call and form tracking

07

Google Ads management

08

Two monthly content pieces

09

Facebook and Instagram posts

10

Website hosting and care

11

Laravel web development

12

Custom business web apps

Your evenings, priced up

What is DIY social media costing you?

Posting yourself feels free. It is not, because every hour on Instagram is an hour you cannot charge out.

Roughly

of billable time spent posting every month

Automate the posting

That is also around hours a year. Typical UK trade figures; adjust the sliders to your own.

Pricing

Three build packages

Every client also takes Website Care at £59 a month. Everything else is modular, so you only pay for what you actually need.

Essentials

£1,295

A credible presence that turns visitors into enquiries.

Best for: Sole traders and small teams who need to look established and get the phone ringing.

  • Up to 7 pages, designed mobile first
  • Copywriting for every page
  • Google Business Profile setup and optimisation
  • Contact forms and click to call
  • Call tracking number
  • Basic on-page SEO
  • Google Analytics and conversion tracking
  • Audience Simulator access, included
  • 2 rounds of revisions
  • Live in 10 working days
Most popular

Complete

£1,995

For businesses losing work to missed calls.

Best for: Established businesses that cannot answer the phone while they are on a job.

Everything in Essentials, plus:

  • Up to 12 pages, including service and location pages
  • AI receptionist configured to your business, live at launch
  • Enquiry notifications by SMS and email
  • WhatsApp enquiry capture
  • Review generation setup
  • Photo and video gallery
  • 3 rounds of revisions

Growth

£2,495

For businesses ready to buy leads through Google.

Best for: Businesses that want to turn ad spend into booked work, with the tracking to prove it.

Everything in Complete, plus:

  • Dedicated PPC landing pages
  • Full conversion tracking and call attribution
  • Google Ads account build, keyword research and campaign structure
  • Competitor analysis
  • Priority build, live in 7 working days

Website Care £59 a month Required

Hosting, SSL, daily backups, security monitoring, software updates, uptime monitoring, up to 30 minutes of content changes each month and email support.

See all monthly options

All prices exclude VAT.

Monthly

Everything else is modular

Website Care is required for every client. Add anything else when you need it, and drop it when you do not.

Website Care

Required

£59 a month

Hosting, SSL, daily backups, security monitoring, software updates, uptime monitoring, up to 30 minutes of content changes each month and email support.

AI Receptionist

£169 a month

Answers every call 24/7 in your business name, takes the job details, qualifies the caller and texts you immediately.

A human receptionist costs £24,000 to £28,000 a year. A live answering service runs £200 to £450 a month.

Website Chatbot

Price on application

Answers visitor questions on your site around the clock, using only what it has been taught about your business, and captures the enquiry before they leave.

Most visitors will not ring and will not fill in a form. They ask one question, get no answer, and leave.

Google Ads Management

£449 a month

Campaign management, bid and budget optimisation, ad copy testing, negative keyword management, landing page optimisation and a monthly reporting call.

Your ad spend goes direct to Google and is never marked up. Minimum recommended spend is £400 a month.

SEO and Content

£249 a month

Two optimised pages or articles a month, local SEO, Google Business Profile posts, citation building, rank tracking and monthly reporting.

Automated Social Media

£99 a month

Plans, writes and posts your social media to Facebook and Instagram. You approve a month of content in one sitting.

Intelligent Marketing Coach

£49 a month

A marketing plan built around your business, broken into weekly tasks, so you always know the next thing to do.

Extra Support Time

£75 a month

An additional 2 hours a month for changes, new pages and seasonal updates.

Bundles

Bundle them and pay less

The same modules, priced lower when taken together.

Most popular

Care plus Receptionist

£199 a month

Saves £29

Care plus Receptionist plus Ads

£595 a month

Saves £82

Everything

£795 a month

Saves £141

No Upfront Option

£199 a month , 24 month term

No setup fee. A template site built for your trade, with hosting, care and the AI receptionist included. For businesses who want to start now without the upfront cost.

Start with no upfront cost
  • No setup fee
  • Template site built for your trade
  • Up to 5 pages
  • Hosting and Website Care included
  • AI Receptionist included
  • Live in 5 working days
  • 50% on signature, 50% on launch.
  • Monthly billing starts at launch, with a 12 month minimum term and monthly thereafter.
  • Ad spend is billed separately by Google and is never marked up.
  • Modules can be added at any time.
  • All prices exclude VAT.

Quote request

Get a fixed price

Two minutes of questions and we will send back a real number, not a range. Website packages start at £1,295, ecommerce from £2,495, and there is a no upfront option at £199 a month.

  • A fixed price, not a range
  • Reply within one working day
  • No obligation and no sales sequence
What do you want the website to do?

We use your details only to reply to this enquiry. No lists, no sharing.

The result

What changes once it is live

More useful first enquiries

Visitors can see your services, locations, proof and next step quickly. Forms collect the facts you need, so you spend less time chasing basic information before quoting.

Stronger Potteries coverage

Your website and Google Business Profile explain the towns and services you serve. People searching from Hanley, Longton or elsewhere can find a page that fits their need.

Fewer lost phone opportunities

Calls answered by the AI Receptionist become texted job details. You can call back with context, even when you were on site or already helping someone.

01

One Stoke-on-Trent website keeps every route to work together

Your website should do more than display your phone number. It should explain what you offer, show proof, collect useful job details and guide people towards the next step while you are working. We build that working centre around how your business actually operates.

We handle website design, website development and the connected marketing in one place. You deal with the same person throughout, over video call and email. That means fewer suppliers, fewer dropped tasks and one clear view of what is happening. Start by listing the services and areas you most want to sell.

  • Service pages for Stoke, Hanley, Burslem, Tunstall, Fenton and Longton
  • Clear pages for trades, professional services, shops, hospitality and manufacturers
  • Custom software and web apps where off-the-shelf tools do not fit
  • Laravel specialists for secure, maintainable business systems
  • Website care, hosting, backups, updates and security monitoring
  • You own everything we build, including the website and content

02

Your six-town presence shows up across Stoke-on-Trent searches

Local search is more fragmented here than in a single-town market. A customer in Burslem may search differently from one in Longton, while a business serving Hanley, Fenton and Tunstall needs useful pages for each area. We make those services and locations clear to Google and to the person ready to call.

Your Google Business Profile is the listing that appears in Maps and local results. We improve its services, photos, contact details, posts and links to your website. We also build useful local pages and business listings, rather than stuffing town names into weak copy. Choose the services and Potteries areas you want us to prioritise.

  • Google Business Profile service and category improvements
  • Useful location pages for Stoke, Hanley and the other five towns
  • Local business listings with matching name, address and phone details
  • Service pages for searches such as plumber, solicitor, café or wedding venue
  • Google Business Profile posts that point to real offers and updates
  • Clear reporting showing calls, forms and local search progress

More detail

More detail

Open the parts you care about. Everything here is on the page, just tidied away.

A vague contact box creates extra work. It asks for a name and message, then leaves you chasing the details needed to price the job. We build forms around the questions your customers already need to answer, so an enquiry arrives with useful facts rather than a blank request.

That could mean property type, postcode, access, photos, dates, budget or the service required. A manufacturer may need drawings. A venue may need guest numbers and a date. A retailer may need product choices and delivery details. Ask for a form review first, then we will map the fields to your quoting process.

  • Trade quote forms that ask about property, access and urgency
  • Service enquiry forms with postcode, preferred date and job details
  • Photo and document uploads for surveys, repairs and design work
  • Booking requests for venues, salons, clinics and hospitality businesses
  • Automatic email alerts when a new enquiry arrives
  • Call tracking that links phone enquiries to the marketing source

Customers often compare several Stoke-on-Trent businesses before they make contact. Reviews help them decide who appears dependable. A polished website cannot replace proof from people who have already paid you, especially when the job involves their home, money, wedding or business.

We create a simple follow-up process that asks for a review after completed work. The request can be timed around your job flow and point customers to the right place. Strong feedback can also support service pages and social posts, with your permission. Add your current review sources and job types to the first planning call.

  • Review request messages sent after completed work
  • Links that take customers straight to your Google review page
  • Separate prompts for repairs, installations, bookings and purchases
  • Approved review excerpts placed beside relevant services
  • A process for spotting unhappy customers before they post publicly
  • Google Business Profile posts built from genuine customer feedback

A call missed while you are driving, serving a customer or on site can become a lost job. Our AI Receptionist answers 24/7 in your business name. It takes the caller's details, asks the questions you choose and sorts urgent calls from routine enquiries.

It then texts you the information immediately, so you can respond with the right context. It does not replace your judgement or pretend to complete work it cannot handle. It gives callers a helpful first response when you cannot pick up. Add the £169 a month receptionist when missed calls are costing you opportunities.

  • Answers calls day and night in your business name
  • Records name, phone number, address and job details
  • Asks different questions for different services
  • Sorts urgent issues from quotes and general enquiries
  • Texts the captured details to you immediately
  • Available with Website Care for £199 a month combined

When you need enquiries now, Google Ads can put your service in front of people already searching. We manage the campaign, test the wording and send each click to a page built for that service. This suits businesses with capacity, clear margins and a sensible area to serve.

Management costs £449 a month. Your ad spend goes directly to Google and is never marked up. We add call tracking and enquiry tracking, then report which clicks became real conversations, quotes and jobs where your process allows. Bring your target service, areas and monthly budget to a planning call before starting.

  • Campaigns for services such as roofing, removals, legal work or venues
  • Separate landing pages for high-value Stoke-on-Trent searches
  • Ad copy testing based on your offers and customer concerns
  • Bid and budget changes to control wasted spend
  • Negative keyword management to block poor-fit searches
  • Call and form tracking linked to real job outcomes

A new website needs ongoing work to stay useful. Our SEO and Content service costs £249 a month and delivers two optimised pages or articles each month, local search work, Google Business Profile posts, business listing work, rank tracking and a monthly report.

The subjects come from real customer needs, not filler. We can explain planning rules, buying advice, venue choices, maintenance, product use or service areas. Automated Social Media costs £99 a month for Facebook and Instagram. The Intelligent Marketing Coach costs £49 a month and turns your plan into weekly tasks. Pick the service that matches your time and ambition.

  • Two useful pages or articles written each month
  • Local search work across your priority Stoke-on-Trent areas
  • Google Business Profile posts and business listing updates
  • Rank tracking and a monthly progress report
  • Automated Facebook and Instagram planning, writing and posting
  • Weekly marketing tasks through the £49 Marketing Coach

Essentials costs £1,295 for a credible presence that turns visitors into enquiries. Complete costs £1,995 for businesses losing work to missed calls. Growth costs £2,495 for businesses ready to buy leads through Google. Every website client must have Website Care at £59 a month, covering hosting, security, backups, updates, monitoring, support and up to 30 minutes of content changes.

We also build Ecommerce Launch from £2,495, Ecommerce Growth from £3,995 and Ecommerce Pro from £5,995. Direct Booking starts at £2,495, with Booking Growth at £3,995 and Tourism Pro from £5,995. Appointment booking websites cost £1,495 to £1,995. If upfront cost is the barrier, the no upfront option is £199 a month for 24 months. Ask for the package comparison that fits your business.

  • Essentials, £1,295, for a strong enquiry-focused website
  • Complete, £1,995, with the missed-call problem in mind
  • Growth, £2,495, with Google Ads readiness
  • Ecommerce, direct booking and appointment booking options
  • Website Care, £59 a month, required for every client
  • No upfront option, £199 a month over a 24 month term

The honest comparison

Why do some websites cost £199?

It is a fair question, and it deserves a straight answer rather than a sales pitch.

If you simply need a basic online presence, a low-cost website builder may be enough. Somewhere to point people who already know your name. If that is genuinely all you need, do that and spend the money elsewhere. We would rather tell you that than take a fee for something you will not use.

Our websites are designed for established businesses that want Google traffic to turn into calls, enquiries and customers. Copy, tracking, conversion setup and ongoing management are built in. That is a different product solving a different problem, and it is priced accordingly.

Who writes the words

A £199 builder site

You do, usually at 11pm, into a blank box.

A Look North website

We do. Copywriting for every page is included, written around the jobs you actually want.

Whether it shows up on Google

A £199 builder site

It will rank for your business name. Not much else.

A Look North website

A page for every service and every town you cover, structured so each one can rank.

What happens to an enquiry

A £199 builder site

A contact form emails you. If you miss it, you miss it.

A Look North website

Quote forms written for your trade, instant SMS and email alerts, and every enquiry stored so none are lost.

When the phone rings and you are on a job

A £199 builder site

It goes to voicemail. Most callers hang up and ring the next business.

A Look North website

Our AI receptionist answers 24/7 in your business name, takes the details and texts you straight away.

Knowing what is working

A £199 builder site

A visitor counter, if that.

A Look North website

Call tracking, conversion tracking and call attribution, so you know which clicks became real jobs.

Getting reviews

A £199 builder site

You remember to ask, sometimes.

A Look North website

Review generation set up so a request goes out after every job, with the results shown on your site.

What happens after launch

A £199 builder site

Nothing. It sits there until you cancel the subscription.

A Look North website

The Marketing Coach gives you a plan broken into weekly jobs, so the site keeps earning its keep.

Who owns it

A £199 builder site

The platform. Stop paying and it disappears.

A Look North website

You do. The code, the domain, the hosting account and the content are yours.

Speed on a phone

A £199 builder site

Template bloat, often slow, which costs you rankings and visitors.

A Look North website

Built mobile first, because that is where almost every local search happens.

When something breaks

A £199 builder site

A help centre article and a support queue.

A Look North website

Website Care at £59 a month: monitoring, backups, updates, and a person who answers.

We have a £199 a month option too. It is not the same thing.

If the upfront cost is the blocker rather than the quality, we do a no upfront option at £199 a month on a 24 month term. That is not a builder subscription. It is a real site built for your trade, with hosting, Website Care and the AI receptionist included, live in 5 working days. The difference between that and a £199 builder site is the difference between renting a van and renting a parking space.

£199 a month

24 month term, nothing upfront

Start with no upfront cost

What the difference buys

What you actually get for the difference

Not features. The things that change how much work comes in.

01

Every call answered

A missed call is a customer ringing your competitor. The AI receptionist picks up 24/7, qualifies the job and texts you. Most trades win back more than the cost of the whole website in the first few months.

02

Found for the work you want

One page cannot rank for eight services across twelve towns. We build a page for each, so you show up for the specific job someone is searching for right now.

03

Enquiries you can price

Not "how much for a bathroom?" but property type, scale, access, timing and photos. You quote accurately, first, without a site visit.

04

Proof that compounds

A review request after every job. In a year you have the review count competitors cannot catch up with, and reviews are the last thing a customer checks before calling.

05

Words written for you

Copywriting for every page is included. No blank boxes, no writing your own service descriptions at 11pm, no page that sounds like everyone else.

06

Proof of what paid off

Call tracking and conversion tracking show which clicks turned into jobs. You stop guessing which half of the marketing worked.

07

A plan for after launch

The Marketing Coach turns a strategy into weekly jobs small enough to actually finish. That is why our sites are still growing a year later.

08

You own the lot

Code, domain, hosting, content and your Google Business Profile. Nothing switches off if you leave, because nothing was rented to you.

If a basic presence is all you need, a builder is the sensible choice and we will say so. If you want the phone to ring more often, that is what we build. Get a fixed price.

FAQ

Questions we get asked most

Straight answers on price, timescales, search and who owns what.

Our website packages start at £1,295, excluding VAT. Essentials is £1,295, Complete is £1,995 and Growth is £2,495. The right option depends on whether you need a credible enquiry website, missed-call support or Google Ads readiness. Website Care is required at £59 a month. We publish our prices so you can judge the fit before booking a call.
Timing depends on the number of pages, how quickly you provide content and whether we are connecting bookings, payments or custom software. We agree the work and milestones before starting. You receive clear tasks for images, services and business details. A straightforward project moves faster than an ecommerce shop or Laravel web app with several working parts.
Website Care covers hosting, a security certificate, daily backups, security monitoring, software updates, uptime monitoring, email support and up to 30 minutes of content changes each month. It is required because a live website needs regular maintenance. This protects the site and gives you somewhere to ask for changes. Prices exclude VAT, and monthly billing starts when the site launches.
It answers 24/7 in your business name, takes the caller's details, asks questions you approve, sorts urgency and texts the information to you immediately. It can capture a postcode, service, preferred date and problem. It costs £169 a month, or £199 a month when bundled with Website Care. We agree what it should say before it goes live.
We set its greeting, business name, service questions and rules around your operation. It should collect useful information and set expectations, not make promises you cannot keep. You can decide how it handles urgent issues, routine quotes and unsuitable calls. We test the agreed call flow with you before launch, then adjust it as you learn what callers ask.
Google Ads Management is £449 a month. That covers campaign management, bid and budget changes, advert testing, unwanted search blocking, landing page improvements and a monthly reporting call. Your advertising budget is separate. You pay Google directly, and we never add a mark-up. We track calls and forms so you can see which clicks created genuine opportunities.
Yes. Local search and Google Business Profile work can begin without Google Ads. We improve your profile, service pages, town coverage, business listings and ongoing content. This is useful when you want to build a stronger base first. If you later need more demand, Google Ads can be added at any time. Modules are not locked to the original website package.
No. We are based in Newcastle upon Tyne and do not pretend to have a Stoke-on-Trent office. We work with businesses across the UK through video calls and email. You deal with the same person throughout, and there is no travel cost built into the price. Being remote helps explain our published pricing from £1,295 without removing the planning, writing or development work.
Yes. We build websites for many types of small business, including trades, manufacturers, retailers, hospitality businesses, venues, clinics and professional services. The structure changes around the sale. A shop may need products and delivery. A venue may need dates and guest numbers. A service firm may need qualified enquiries. We start with how customers buy from you, not a fixed industry template.
Yes. Ecommerce Launch starts at £2,495, Ecommerce Growth at £3,995 and Ecommerce Pro from £5,995. We build around products, payments, stock, delivery and the way you handle orders. Ecommerce Care is required at £99 a month because an online shop has more parts to maintain than a brochure website. We can also connect suitable tools and develop custom features where needed.
Yes. Direct Booking starts at £2,495 and wraps a conversion-focused website around the booking system you already use. Booking Growth is £3,995 for operators wanting more demand through their own site. Tourism Pro starts from £5,995 for complex inventory and operations. Appointment Booking Websites cost £1,495 to £1,995, with online booking built into the website.
Yes. You own everything we build. That includes the website and the content created for it. We provide ongoing hosting, care and support through Website Care, but the build is not held hostage by a supplier. We explain the arrangements clearly before work starts, so you know what is included, what remains yours and what ongoing services cost.
The no upfront option costs £199 a month over a 24 month term, with no setup fee. It includes a template website built for your trade, hosting, Website Care and the AI Receptionist. It is designed for businesses that want to start without paying the build price at once. After the 24 month term, the arrangement and any continuing services are reviewed under the agreed terms.
Monthly billing starts at launch, and monthly services have a 12 month minimum term, with monthly billing thereafter. This applies to services such as Website Care, AI Receptionist, Google Ads Management and SEO and Content. The term gives the work time to run properly, especially where content, tracking and local search need repeated monthly activity. We set out the terms before signature.
Often, yes. We first check what the system allows and what your process needs. We can build direct booking websites around the booking system you already use, and we can develop custom software or web apps where a standard tool is not enough. Tell us what you use now, what staff repeat manually and where errors happen. We will explain what can be connected or rebuilt.

Where we work

Working with businesses across Stoke-on-Trent

We work with Stoke-on-Trent businesses remotely, which is why the price is what it is. These are the areas we build local pages for most often.

Hanley Burslem Longton Tunstall Fenton Newcastle-under-Lyme Trentham Stone Kidsgrove Leek

Nearby

Web design across the North West

One team, the same fixed prices, wherever you are. Every city page is written for how local businesses there win work.

References

Useful links and references

The tools and bodies referred to on this page, plus where to go next on ours.

Next step

Get a fixed price for your business website

Tell us what you do and which parts of Stoke-on-Trent you serve. We will send back a real number with a scope attached, not a range.

Start your quote